Brand Approval Request for Clinique
<<<Hello,We closed this case because you have submitted applications multiple times without providing new, updated, or required information. To appeal this decision, reply to this message and provide new documents for us to review. Do not submit a new application.
We value your participation and hope that you will continue to sell other products in the Amazon store.>>>>
I added the picture required for the Clinique brand and the invoice of my products purchased from Amazon, but my products were not accepted. Since I did not have any other products, I uploaded them again, thinking that maybe the picture and the invoice could not be read. The above message automatically appeared after these uploads. I was not devastated and to get the brand approval again, I uploaded another product from the Clinique brand. I purchased it and added the picture and invoice perfectly to apply for brand approval. The automatic response from the artificial intelligence came again. I am confused about what to do. What more should I do? I have products and invoice purchased from Amazon, but I could not pass the brand approval. Thank you.
Brand Approval Request for Clinique
<<<Hello,We closed this case because you have submitted applications multiple times without providing new, updated, or required information. To appeal this decision, reply to this message and provide new documents for us to review. Do not submit a new application.
We value your participation and hope that you will continue to sell other products in the Amazon store.>>>>
I added the picture required for the Clinique brand and the invoice of my products purchased from Amazon, but my products were not accepted. Since I did not have any other products, I uploaded them again, thinking that maybe the picture and the invoice could not be read. The above message automatically appeared after these uploads. I was not devastated and to get the brand approval again, I uploaded another product from the Clinique brand. I purchased it and added the picture and invoice perfectly to apply for brand approval. The automatic response from the artificial intelligence came again. I am confused about what to do. What more should I do? I have products and invoice purchased from Amazon, but I could not pass the brand approval. Thank you.
4 replies
Seller_7LrAV0m5llaI7
You have to purchase your inventory from Clinique or one of their brand authorized wholesale distributors. You can't purchase them from Amazon to resell on Amazon. Amazon is a retailer, not a wholesaler.
That's great, the AI is working as intended to auto deny Amazon receipts/invoices as it's unauthorized distribution.
To get Brand Approval, you actually have to CONTACT the BRAND!
Contact the brand, get an authorization letter to resell their brand and purchase your inventory from one of their authorized wholesale distributors in your area.
Stop doing this otherwise you're going to get your account suspended.
Christine_Amazon
Hello @Seller_RXvGarBt0cy6k
This is Christine from Amazon Forums.
Thank you @Seller_7LrAV0m5llaI7 for taking the time to explain what is the correct path in order to avoid an account suspension.
I just want to add this help page where you can read more information about this topic.
Hope you have a great week.
Christine.
Seller_R7kiDyYu1yXxP
i would not recommend selling the brand Clinique, since last year they started giving IP violation. It will give you issues and will make you lose your investment on the products. I will suggest returning what you bought.
