BIL source USA, BIL enabled Canada, but my original parent child relations in USA, disapperar in Canada inventory
Hello,
MY main store and inventory is in USA, I activated BIL to be able to sell in Canada with the same inventory, my all products have variation families, when my inventory integrated to Canada, I can see all my listings in inventory, but all are listed seperately, there is no parent ASIN I can see, on product sale page most of the vairation relations are working, but some are missing. When I try to fix some listing that have problems, for example search suppression problems, it tells the problem is about the mother product by mentioning the ASIN of the mother product, but that ASIN is different than the mother product ASIN in USA, and when I search that ASIN in Canada inventory, I can't find the product. Can anyone help me?
BIL source USA, BIL enabled Canada, but my original parent child relations in USA, disapperar in Canada inventory
Hello,
MY main store and inventory is in USA, I activated BIL to be able to sell in Canada with the same inventory, my all products have variation families, when my inventory integrated to Canada, I can see all my listings in inventory, but all are listed seperately, there is no parent ASIN I can see, on product sale page most of the vairation relations are working, but some are missing. When I try to fix some listing that have problems, for example search suppression problems, it tells the problem is about the mother product by mentioning the ASIN of the mother product, but that ASIN is different than the mother product ASIN in USA, and when I search that ASIN in Canada inventory, I can't find the product. Can anyone help me?
3 replies
Ricardo_Amazon
Hello @Seller_6P2wAWZ8R94xg,
Ricardo from Amazon here.
Is there a Case ID with Seller Support you can provide me so I can look into this?
