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Seller_cFdEhewRTt8l4

Subscription Fee refund request

Hi, My account is deactivate now, So I an not connect for Subscription Fee refund request. How to connect Customer support? I want to back my Subscription

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Seller_cFdEhewRTt8l4

Subscription Fee refund request

Hi, My account is deactivate now, So I an not connect for Subscription Fee refund request. How to connect Customer support? I want to back my Subscription

Tags:Billing
00
45 views
4 replies
Reply
4 replies
user profile
Connor_Amazon

Hi @Seller_cFdEhewRTt8l4

Connor here from Amazon, thanks for reaching out to us.

To request a refund for the professional fee you will need to first downgrade to an individual account.

To do that, go to this link: https://sellercentral.amazon.com/account-information/mys

from there, make sure all regions boxes are checked under the "individual" plan. See screenshot below, then make sure to click "apply changes".

img

Once you switched over to the individual plan, create a case via seller support to ask for a refund. You will receive an e-mail from them once they review your account.

I hope this helps, let me know if you have any questions.

Cheers,

Connor

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user profile
Seller_cFdEhewRTt8l4

Subscription Fee refund request

Hi, My account is deactivate now, So I an not connect for Subscription Fee refund request. How to connect Customer support? I want to back my Subscription

45 views
4 replies
Tags:Billing
00
Reply
user profile
Seller_cFdEhewRTt8l4

Subscription Fee refund request

Hi, My account is deactivate now, So I an not connect for Subscription Fee refund request. How to connect Customer support? I want to back my Subscription

Tags:Billing
00
45 views
4 replies
Reply
user profile

Subscription Fee refund request

by Seller_cFdEhewRTt8l4

Hi, My account is deactivate now, So I an not connect for Subscription Fee refund request. How to connect Customer support? I want to back my Subscription

Tags:Billing
00
45 views
4 replies
Reply
4 replies
4 replies
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Connor_Amazon

Hi @Seller_cFdEhewRTt8l4

Connor here from Amazon, thanks for reaching out to us.

To request a refund for the professional fee you will need to first downgrade to an individual account.

To do that, go to this link: https://sellercentral.amazon.com/account-information/mys

from there, make sure all regions boxes are checked under the "individual" plan. See screenshot below, then make sure to click "apply changes".

img

Once you switched over to the individual plan, create a case via seller support to ask for a refund. You will receive an e-mail from them once they review your account.

I hope this helps, let me know if you have any questions.

Cheers,

Connor

00
Follow this discussion to be notified of new activity
user profile
Connor_Amazon

Hi @Seller_cFdEhewRTt8l4

Connor here from Amazon, thanks for reaching out to us.

To request a refund for the professional fee you will need to first downgrade to an individual account.

To do that, go to this link: https://sellercentral.amazon.com/account-information/mys

from there, make sure all regions boxes are checked under the "individual" plan. See screenshot below, then make sure to click "apply changes".

img

Once you switched over to the individual plan, create a case via seller support to ask for a refund. You will receive an e-mail from them once they review your account.

I hope this helps, let me know if you have any questions.

Cheers,

Connor

00
user profile
Connor_Amazon

Hi @Seller_cFdEhewRTt8l4

Connor here from Amazon, thanks for reaching out to us.

To request a refund for the professional fee you will need to first downgrade to an individual account.

To do that, go to this link: https://sellercentral.amazon.com/account-information/mys

from there, make sure all regions boxes are checked under the "individual" plan. See screenshot below, then make sure to click "apply changes".

img

Once you switched over to the individual plan, create a case via seller support to ask for a refund. You will receive an e-mail from them once they review your account.

I hope this helps, let me know if you have any questions.

Cheers,

Connor

00
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