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Seller_HIxA6pI4OPtDZ

Business Reports

Why is there no data generated in Business Reports on some of the products I sell

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Seller_HIxA6pI4OPtDZ

Business Reports

Why is there no data generated in Business Reports on some of the products I sell

Tags:Reporting
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43 views
1 reply
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Daryl_Amazon

Hey @Seller_HIxA6pI4OPtDZ,

Daryl here from our Forums team jumping in to further clarify your doubt!

If you use all the reports that are available across your seller account, you might notice discrepancies across the different report types. Discrepancies are due to the way data is pivoted and based on the purpose of the report. Business Reports will have a lag of 24 hours when compared to the real-time data.

You might notice subtle differences across reports in your seller account, including Business Reports, Order Reports, Payments, Performance Reports, and so on. While some reports appear similar, each one uses a slightly different data set to help you understand different aspects of your account.

Here are several ways similar reports can differ:

-Business Reports includes cancelled orders, while Payments does not.

-Payments includes Amazon Fees, while Business Reports does not.

-Business Reports By ASIN and Order Reports in Orders include all orders placed during a certain time period, regardless of settlement status. Payments only shows orders that have shipped.

-Seller Performance in Business Reports By Date shows refunds according to the refund date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards October.

-Customer Metrics shows refunds according to the order date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards September.

Do let me know if you have any follow up questions regarding this matter, just "@" me here and I will be sure to look into it.

Daryl

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Seller_HIxA6pI4OPtDZ

Business Reports

Why is there no data generated in Business Reports on some of the products I sell

43 views
1 reply
Tags:Reporting
00
Reply
user profile
Seller_HIxA6pI4OPtDZ

Business Reports

Why is there no data generated in Business Reports on some of the products I sell

Tags:Reporting
00
43 views
1 reply
Reply
user profile

Business Reports

by Seller_HIxA6pI4OPtDZ

Why is there no data generated in Business Reports on some of the products I sell

Tags:Reporting
00
43 views
1 reply
Reply
1 reply
1 reply
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Daryl_Amazon

Hey @Seller_HIxA6pI4OPtDZ,

Daryl here from our Forums team jumping in to further clarify your doubt!

If you use all the reports that are available across your seller account, you might notice discrepancies across the different report types. Discrepancies are due to the way data is pivoted and based on the purpose of the report. Business Reports will have a lag of 24 hours when compared to the real-time data.

You might notice subtle differences across reports in your seller account, including Business Reports, Order Reports, Payments, Performance Reports, and so on. While some reports appear similar, each one uses a slightly different data set to help you understand different aspects of your account.

Here are several ways similar reports can differ:

-Business Reports includes cancelled orders, while Payments does not.

-Payments includes Amazon Fees, while Business Reports does not.

-Business Reports By ASIN and Order Reports in Orders include all orders placed during a certain time period, regardless of settlement status. Payments only shows orders that have shipped.

-Seller Performance in Business Reports By Date shows refunds according to the refund date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards October.

-Customer Metrics shows refunds according to the order date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards September.

Do let me know if you have any follow up questions regarding this matter, just "@" me here and I will be sure to look into it.

Daryl

00
Follow this discussion to be notified of new activity
user profile
Daryl_Amazon

Hey @Seller_HIxA6pI4OPtDZ,

Daryl here from our Forums team jumping in to further clarify your doubt!

If you use all the reports that are available across your seller account, you might notice discrepancies across the different report types. Discrepancies are due to the way data is pivoted and based on the purpose of the report. Business Reports will have a lag of 24 hours when compared to the real-time data.

You might notice subtle differences across reports in your seller account, including Business Reports, Order Reports, Payments, Performance Reports, and so on. While some reports appear similar, each one uses a slightly different data set to help you understand different aspects of your account.

Here are several ways similar reports can differ:

-Business Reports includes cancelled orders, while Payments does not.

-Payments includes Amazon Fees, while Business Reports does not.

-Business Reports By ASIN and Order Reports in Orders include all orders placed during a certain time period, regardless of settlement status. Payments only shows orders that have shipped.

-Seller Performance in Business Reports By Date shows refunds according to the refund date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards October.

-Customer Metrics shows refunds according to the order date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards September.

Do let me know if you have any follow up questions regarding this matter, just "@" me here and I will be sure to look into it.

Daryl

00
user profile
Daryl_Amazon

Hey @Seller_HIxA6pI4OPtDZ,

Daryl here from our Forums team jumping in to further clarify your doubt!

If you use all the reports that are available across your seller account, you might notice discrepancies across the different report types. Discrepancies are due to the way data is pivoted and based on the purpose of the report. Business Reports will have a lag of 24 hours when compared to the real-time data.

You might notice subtle differences across reports in your seller account, including Business Reports, Order Reports, Payments, Performance Reports, and so on. While some reports appear similar, each one uses a slightly different data set to help you understand different aspects of your account.

Here are several ways similar reports can differ:

-Business Reports includes cancelled orders, while Payments does not.

-Payments includes Amazon Fees, while Business Reports does not.

-Business Reports By ASIN and Order Reports in Orders include all orders placed during a certain time period, regardless of settlement status. Payments only shows orders that have shipped.

-Seller Performance in Business Reports By Date shows refunds according to the refund date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards October.

-Customer Metrics shows refunds according to the order date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards September.

Do let me know if you have any follow up questions regarding this matter, just "@" me here and I will be sure to look into it.

Daryl

00
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