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Seller_s3bebcUeBzRea

This has got to be the best response from seller support yet.

How on earth does Amazon let such a response be allowed, this shows how inappropriate and unequipped the support staff you are employing. We got his message below while applying for a trademark registration and out of nowhere we are hit with such a response at 6am! I felt like we got hit by a BUS and thought our account got deactivated even though we are in the green and you have falsely flagged half our catalogue. The level of this type of support is unbelievable. I really want to know how this employee messed up this bad.

Our account is still active and we have no issues. Amazon has become a sellers foe and not friend.

ID:19586488121

"We have closed this case because Amazon has deactivated your account. Refer to your Account Health Dashboard to learn more about the status of your account. "

@Dougal_Amazon @Manny_Amazon @Aria_Amazon

708 views
9 replies
Tags:Brand Registry, Intellectual property infringements, Project Zero, Storefront
20
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user profile
Seller_s3bebcUeBzRea

This has got to be the best response from seller support yet.

How on earth does Amazon let such a response be allowed, this shows how inappropriate and unequipped the support staff you are employing. We got his message below while applying for a trademark registration and out of nowhere we are hit with such a response at 6am! I felt like we got hit by a BUS and thought our account got deactivated even though we are in the green and you have falsely flagged half our catalogue. The level of this type of support is unbelievable. I really want to know how this employee messed up this bad.

Our account is still active and we have no issues. Amazon has become a sellers foe and not friend.

ID:19586488121

"We have closed this case because Amazon has deactivated your account. Refer to your Account Health Dashboard to learn more about the status of your account. "

@Dougal_Amazon @Manny_Amazon @Aria_Amazon

Tags:Brand Registry, Intellectual property infringements, Project Zero, Storefront
20
708 views
9 replies
Reply
9 replies
user profile
Topher_Amazon

Hi there @Seller_s3bebcUeBzRea,

It looks like you received correspondence from Krisna shortly after this post advising that you are indeed able to proceed with appealing/reopening the application, so please check your case log if you haven't already. If you need further assistance just reply below and I'll be happy to help where I can.

Regards,

Topher

00
user profile
Seller_octZKgFvst6Bw

I had a better one today, i explained that same label that costs 22 to 25$ is 10x higher in price. They saw no issue and closed the ticket

imgimg
30
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user profile
Seller_s3bebcUeBzRea

This has got to be the best response from seller support yet.

How on earth does Amazon let such a response be allowed, this shows how inappropriate and unequipped the support staff you are employing. We got his message below while applying for a trademark registration and out of nowhere we are hit with such a response at 6am! I felt like we got hit by a BUS and thought our account got deactivated even though we are in the green and you have falsely flagged half our catalogue. The level of this type of support is unbelievable. I really want to know how this employee messed up this bad.

Our account is still active and we have no issues. Amazon has become a sellers foe and not friend.

ID:19586488121

"We have closed this case because Amazon has deactivated your account. Refer to your Account Health Dashboard to learn more about the status of your account. "

@Dougal_Amazon @Manny_Amazon @Aria_Amazon

708 views
9 replies
Tags:Brand Registry, Intellectual property infringements, Project Zero, Storefront
20
Reply
user profile
Seller_s3bebcUeBzRea

This has got to be the best response from seller support yet.

How on earth does Amazon let such a response be allowed, this shows how inappropriate and unequipped the support staff you are employing. We got his message below while applying for a trademark registration and out of nowhere we are hit with such a response at 6am! I felt like we got hit by a BUS and thought our account got deactivated even though we are in the green and you have falsely flagged half our catalogue. The level of this type of support is unbelievable. I really want to know how this employee messed up this bad.

Our account is still active and we have no issues. Amazon has become a sellers foe and not friend.

ID:19586488121

"We have closed this case because Amazon has deactivated your account. Refer to your Account Health Dashboard to learn more about the status of your account. "

@Dougal_Amazon @Manny_Amazon @Aria_Amazon

Tags:Brand Registry, Intellectual property infringements, Project Zero, Storefront
20
708 views
9 replies
Reply
user profile

This has got to be the best response from seller support yet.

by Seller_s3bebcUeBzRea

How on earth does Amazon let such a response be allowed, this shows how inappropriate and unequipped the support staff you are employing. We got his message below while applying for a trademark registration and out of nowhere we are hit with such a response at 6am! I felt like we got hit by a BUS and thought our account got deactivated even though we are in the green and you have falsely flagged half our catalogue. The level of this type of support is unbelievable. I really want to know how this employee messed up this bad.

Our account is still active and we have no issues. Amazon has become a sellers foe and not friend.

ID:19586488121

"We have closed this case because Amazon has deactivated your account. Refer to your Account Health Dashboard to learn more about the status of your account. "

@Dougal_Amazon @Manny_Amazon @Aria_Amazon

Tags:Brand Registry, Intellectual property infringements, Project Zero, Storefront
20
708 views
9 replies
Reply
9 replies
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Topher_Amazon

Hi there @Seller_s3bebcUeBzRea,

It looks like you received correspondence from Krisna shortly after this post advising that you are indeed able to proceed with appealing/reopening the application, so please check your case log if you haven't already. If you need further assistance just reply below and I'll be happy to help where I can.

Regards,

Topher

00
user profile
Seller_octZKgFvst6Bw

I had a better one today, i explained that same label that costs 22 to 25$ is 10x higher in price. They saw no issue and closed the ticket

imgimg
30
Follow this discussion to be notified of new activity
user profile
Topher_Amazon

Hi there @Seller_s3bebcUeBzRea,

It looks like you received correspondence from Krisna shortly after this post advising that you are indeed able to proceed with appealing/reopening the application, so please check your case log if you haven't already. If you need further assistance just reply below and I'll be happy to help where I can.

Regards,

Topher

00
user profile
Topher_Amazon

Hi there @Seller_s3bebcUeBzRea,

It looks like you received correspondence from Krisna shortly after this post advising that you are indeed able to proceed with appealing/reopening the application, so please check your case log if you haven't already. If you need further assistance just reply below and I'll be happy to help where I can.

Regards,

Topher

00
Reply
user profile
Seller_octZKgFvst6Bw

I had a better one today, i explained that same label that costs 22 to 25$ is 10x higher in price. They saw no issue and closed the ticket

imgimg
30
user profile
Seller_octZKgFvst6Bw

I had a better one today, i explained that same label that costs 22 to 25$ is 10x higher in price. They saw no issue and closed the ticket

imgimg
30
Reply
Follow this discussion to be notified of new activity