Poor feedback because Amazon STILL does not track Canada Post PROPERLY!
It's been going on 2 years now that Amazon does NOT track Canada Post properly. Because of this I have 4 recent orders where I have been left negative reviews because your system does not show the item is delivered so the people don't check their mail! And it's easier to leave me a negative review then figure out how to message the Seller, but I digress.
If someone out there actually cares, I'd like these reviews REMOVED as they are NOT MY FAULT:
701-6434447-6929816
701-3135406-8193014
701-4206348-9109045
701-1658128-9297815
Then kindly tell SOMEONE that Canada Post and Purolator STILL DO NOT TRACK PROPERLY in your system.
Thank you for your attention to this matter.
Poor feedback because Amazon STILL does not track Canada Post PROPERLY!
It's been going on 2 years now that Amazon does NOT track Canada Post properly. Because of this I have 4 recent orders where I have been left negative reviews because your system does not show the item is delivered so the people don't check their mail! And it's easier to leave me a negative review then figure out how to message the Seller, but I digress.
If someone out there actually cares, I'd like these reviews REMOVED as they are NOT MY FAULT:
701-6434447-6929816
701-3135406-8193014
701-4206348-9109045
701-1658128-9297815
Then kindly tell SOMEONE that Canada Post and Purolator STILL DO NOT TRACK PROPERLY in your system.
Thank you for your attention to this matter.
19 replies
Seller_7LrAV0m5llaI7
I brought this up 2 years ago when it first happened, and I got told to stop bringing it up to seller support as they said it was a non issue, and that Amazon would take hostilities against my account.
I can confirm in January 2026 that VTR is still not tracking Canada Post, Purolator or Intelcom. VTR on our end is still not available. It works for UPS and FleetOptics, and Loomis Express and Canpar Express, but still not Canada Post or Purolator or Intelcom. There may be other carriers but we haven't tried them.
This started in April 2024 and March 2025 it got even worse.
If a mod would like to read my case history, please check out these two case numbers:
17411265551
15158586811
Currently as of this morning my VTR still reads N/A despite shipping out 1209 orders via FBM the last 60 days. It's still broken.
Kam_Amazon
Hey there, @Seller_zuoGHPdvt2zY1 thanks for bringing this issue to the forums.
To address the negative feedback you've received, you'll need to submit removal requests through Feedback Manager in Seller Central (Performance > Feedback > Request Removal). When submitting, select the reason that the feedback contains inaccurate information that doesn't match the order history or shipment details. You'll need to do this for each of the 4 orders you've listed.
Keep in mind that removal isn't guaranteed, as Amazon evaluates each request based on their feedback removal policies. Make sure to note the Case IDs you receive from each submission for your records.
Seller_7LrAV0m5llaI7
(Removed) already gave 2 case numbers, why are you saying he hasn't? Did you not read the post before replying?
Seller_zuoGHPdvt2zY1
Anyone over at Amazon care to actually deal with this? It's been over a MONTH of no resolution!
Kam_Amazon
Billy_Amazon
Xander_Amazon
Seller_7LrAV0m5llaI7
Going on almost 2 years now for me....
