Fake Unverified Reviews Hurting Product Sales
Hello,
Case ID: ID 16979652901
I am requesting help with two products that received a string of fake reviews on January 1, 2025. The reviews are all 1 star with one word like "great", and other one word for the other reviews. This has impacted sales on the products.
I reached out with the screenshots for both products, but nothing was done. It's hard to see how easy it is for someone to damage your business with such ease on Amazon, and get away with it. It seems like it's easier to give another seller fake reviews than to create great products.
Thanks in advance for your help.
2 replies
Christine_Amazon
Hello @Seller_bR3VajkWLVgvk
Christine here from Amazon Forums.
I was checking case ID 16979652901, and this case was resolved two months ago.
In order for us to escalate a situation like this, the case must have been resolved within the last 3 weeks. I recommend reaching out to Seller Support one more time.
Once they resolve the case, if the issue persists, please let me know.
Alternatively, if you have any other recent cases related to this, feel free to share them with me.
Christine.
