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Seller_aEA4jaNlvjATa

Product Wrongly Identified as Infant Formula

I am an Amazon seller currently selling a powdered milk product in Amazon Canada. I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants.

We also have the FDA registration and the listing was created in the powdered milk category not infant formula. Tried submitting an appeal and the same message always appear.

What can I do?

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2 replies
Tags:Listing deactivated, Product removal, Restricted products
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Seller_aEA4jaNlvjATa

Product Wrongly Identified as Infant Formula

I am an Amazon seller currently selling a powdered milk product in Amazon Canada. I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants.

We also have the FDA registration and the listing was created in the powdered milk category not infant formula. Tried submitting an appeal and the same message always appear.

What can I do?

Tags:Listing deactivated, Product removal, Restricted products
00
14 views
2 replies
Reply
2 replies
user profile
Stevie_Amazon

Hi there @Seller_aEA4jaNlvjATa,

I hope this finds you well.

"I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants."

I understand you have recently had a listing removed due to the item being identified as an infant formula. I would like to provide further insight into the applicable policy here, as well as ask you a few questions so I may better understand your issue.

All sellers agree to listing products that are compliant with all state, federal, and local laws and regulations in addition to Amazon policies. While an item may not be restricted by any means, certain claims within the listing itself or on the item will move the item into a restricted category. In either situation, you will want to look over your product, the listing, as well as the applicable rules, policies, and regulations prior to submitting any information for the violation.

For food and beverages, it is important to consider the following information as these

  • Products that do not meet federal food inspection or import requirements, such as:
  • Products sourced from countries not approved by United States Department of Agriculture Food Safety and Inspection Service (USDA FSIS)
  • Products containing horse meat
  • Products containing any meat imported from China
  • Products containing any beef or beef products imported from South Korea
  • Kaffir lime leaves imported from Thailand
  • Edible birds’ nests unaccompanied by the proper federally required import permits/certifications
  • Infant formula products that do not meet Food & Drug Administration (FDA) premarketing requirements, such as:
  • Goat's milk infant formula
  • HIPP formula and milk products
  • Betel nut products or products containing betel nut flavoring
  • Poppy seeds that are not approved brands per Amazon policy or are sold in pack sizes larger than one pound. Approved Brands: 365 Everyday Value, Happy Belly, McCormick, Frontier, Bob’s Red Mill, Spice Islands, Morton & Bassett, Simply Organic, Spicely Organics, Starwest Botanicals, Tone’s. These restrictions do not apply to Amazon Business listings.
  • Products that do not meet California’s Farm Animal Confinement Initiative requirements, such as:
  • Eggs that are not cage-free, which may not be sold into the state of California

"We also have the FDA registration and the listing was created in the powdered milk category not infant formula."

While you could have the FDA registration for your product, there still must be compliance of the Amazon policy as mentioned previously. This does include images and information on the product itself, such as the label or packaging.

What type of specific product is this? I do know you have stated it is powered milk product, but is it made of an ingredient that is prohibited?

If you have further questions, please feel free to continue utilizing this thread. The forums community and I are here to support you.

All the best,

Stevie

00
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Seller_aEA4jaNlvjATa

Product Wrongly Identified as Infant Formula

I am an Amazon seller currently selling a powdered milk product in Amazon Canada. I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants.

We also have the FDA registration and the listing was created in the powdered milk category not infant formula. Tried submitting an appeal and the same message always appear.

What can I do?

14 views
2 replies
Tags:Listing deactivated, Product removal, Restricted products
00
Reply
user profile
Seller_aEA4jaNlvjATa

Product Wrongly Identified as Infant Formula

I am an Amazon seller currently selling a powdered milk product in Amazon Canada. I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants.

We also have the FDA registration and the listing was created in the powdered milk category not infant formula. Tried submitting an appeal and the same message always appear.

What can I do?

Tags:Listing deactivated, Product removal, Restricted products
00
14 views
2 replies
Reply
user profile

Product Wrongly Identified as Infant Formula

by Seller_aEA4jaNlvjATa

I am an Amazon seller currently selling a powdered milk product in Amazon Canada. I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants.

We also have the FDA registration and the listing was created in the powdered milk category not infant formula. Tried submitting an appeal and the same message always appear.

What can I do?

Tags:Listing deactivated, Product removal, Restricted products
00
14 views
2 replies
Reply
2 replies
2 replies
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Stevie_Amazon

Hi there @Seller_aEA4jaNlvjATa,

I hope this finds you well.

"I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants."

I understand you have recently had a listing removed due to the item being identified as an infant formula. I would like to provide further insight into the applicable policy here, as well as ask you a few questions so I may better understand your issue.

All sellers agree to listing products that are compliant with all state, federal, and local laws and regulations in addition to Amazon policies. While an item may not be restricted by any means, certain claims within the listing itself or on the item will move the item into a restricted category. In either situation, you will want to look over your product, the listing, as well as the applicable rules, policies, and regulations prior to submitting any information for the violation.

For food and beverages, it is important to consider the following information as these

  • Products that do not meet federal food inspection or import requirements, such as:
  • Products sourced from countries not approved by United States Department of Agriculture Food Safety and Inspection Service (USDA FSIS)
  • Products containing horse meat
  • Products containing any meat imported from China
  • Products containing any beef or beef products imported from South Korea
  • Kaffir lime leaves imported from Thailand
  • Edible birds’ nests unaccompanied by the proper federally required import permits/certifications
  • Infant formula products that do not meet Food & Drug Administration (FDA) premarketing requirements, such as:
  • Goat's milk infant formula
  • HIPP formula and milk products
  • Betel nut products or products containing betel nut flavoring
  • Poppy seeds that are not approved brands per Amazon policy or are sold in pack sizes larger than one pound. Approved Brands: 365 Everyday Value, Happy Belly, McCormick, Frontier, Bob’s Red Mill, Spice Islands, Morton & Bassett, Simply Organic, Spicely Organics, Starwest Botanicals, Tone’s. These restrictions do not apply to Amazon Business listings.
  • Products that do not meet California’s Farm Animal Confinement Initiative requirements, such as:
  • Eggs that are not cage-free, which may not be sold into the state of California

"We also have the FDA registration and the listing was created in the powdered milk category not infant formula."

While you could have the FDA registration for your product, there still must be compliance of the Amazon policy as mentioned previously. This does include images and information on the product itself, such as the label or packaging.

What type of specific product is this? I do know you have stated it is powered milk product, but is it made of an ingredient that is prohibited?

If you have further questions, please feel free to continue utilizing this thread. The forums community and I are here to support you.

All the best,

Stevie

00
Follow this discussion to be notified of new activity
user profile
Stevie_Amazon

Hi there @Seller_aEA4jaNlvjATa,

I hope this finds you well.

"I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants."

I understand you have recently had a listing removed due to the item being identified as an infant formula. I would like to provide further insight into the applicable policy here, as well as ask you a few questions so I may better understand your issue.

All sellers agree to listing products that are compliant with all state, federal, and local laws and regulations in addition to Amazon policies. While an item may not be restricted by any means, certain claims within the listing itself or on the item will move the item into a restricted category. In either situation, you will want to look over your product, the listing, as well as the applicable rules, policies, and regulations prior to submitting any information for the violation.

For food and beverages, it is important to consider the following information as these

  • Products that do not meet federal food inspection or import requirements, such as:
  • Products sourced from countries not approved by United States Department of Agriculture Food Safety and Inspection Service (USDA FSIS)
  • Products containing horse meat
  • Products containing any meat imported from China
  • Products containing any beef or beef products imported from South Korea
  • Kaffir lime leaves imported from Thailand
  • Edible birds’ nests unaccompanied by the proper federally required import permits/certifications
  • Infant formula products that do not meet Food & Drug Administration (FDA) premarketing requirements, such as:
  • Goat's milk infant formula
  • HIPP formula and milk products
  • Betel nut products or products containing betel nut flavoring
  • Poppy seeds that are not approved brands per Amazon policy or are sold in pack sizes larger than one pound. Approved Brands: 365 Everyday Value, Happy Belly, McCormick, Frontier, Bob’s Red Mill, Spice Islands, Morton & Bassett, Simply Organic, Spicely Organics, Starwest Botanicals, Tone’s. These restrictions do not apply to Amazon Business listings.
  • Products that do not meet California’s Farm Animal Confinement Initiative requirements, such as:
  • Eggs that are not cage-free, which may not be sold into the state of California

"We also have the FDA registration and the listing was created in the powdered milk category not infant formula."

While you could have the FDA registration for your product, there still must be compliance of the Amazon policy as mentioned previously. This does include images and information on the product itself, such as the label or packaging.

What type of specific product is this? I do know you have stated it is powered milk product, but is it made of an ingredient that is prohibited?

If you have further questions, please feel free to continue utilizing this thread. The forums community and I are here to support you.

All the best,

Stevie

00
user profile
Stevie_Amazon

Hi there @Seller_aEA4jaNlvjATa,

I hope this finds you well.

"I tried to add the same product listing to Amazon U.S., my listing was falsely removed as it was identified as an infant formula, when in fact the product is just a regular powdered milk product that is not designed for infants."

I understand you have recently had a listing removed due to the item being identified as an infant formula. I would like to provide further insight into the applicable policy here, as well as ask you a few questions so I may better understand your issue.

All sellers agree to listing products that are compliant with all state, federal, and local laws and regulations in addition to Amazon policies. While an item may not be restricted by any means, certain claims within the listing itself or on the item will move the item into a restricted category. In either situation, you will want to look over your product, the listing, as well as the applicable rules, policies, and regulations prior to submitting any information for the violation.

For food and beverages, it is important to consider the following information as these

  • Products that do not meet federal food inspection or import requirements, such as:
  • Products sourced from countries not approved by United States Department of Agriculture Food Safety and Inspection Service (USDA FSIS)
  • Products containing horse meat
  • Products containing any meat imported from China
  • Products containing any beef or beef products imported from South Korea
  • Kaffir lime leaves imported from Thailand
  • Edible birds’ nests unaccompanied by the proper federally required import permits/certifications
  • Infant formula products that do not meet Food & Drug Administration (FDA) premarketing requirements, such as:
  • Goat's milk infant formula
  • HIPP formula and milk products
  • Betel nut products or products containing betel nut flavoring
  • Poppy seeds that are not approved brands per Amazon policy or are sold in pack sizes larger than one pound. Approved Brands: 365 Everyday Value, Happy Belly, McCormick, Frontier, Bob’s Red Mill, Spice Islands, Morton & Bassett, Simply Organic, Spicely Organics, Starwest Botanicals, Tone’s. These restrictions do not apply to Amazon Business listings.
  • Products that do not meet California’s Farm Animal Confinement Initiative requirements, such as:
  • Eggs that are not cage-free, which may not be sold into the state of California

"We also have the FDA registration and the listing was created in the powdered milk category not infant formula."

While you could have the FDA registration for your product, there still must be compliance of the Amazon policy as mentioned previously. This does include images and information on the product itself, such as the label or packaging.

What type of specific product is this? I do know you have stated it is powered milk product, but is it made of an ingredient that is prohibited?

If you have further questions, please feel free to continue utilizing this thread. The forums community and I are here to support you.

All the best,

Stevie

00
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