Account re-activation issue - Please help!!!
I've been trying to verify and re-activate my seller account few times already (uploaded all the documents and updated my payment method) and my account info page still shows that I need to re-activate it. I've contacted Amazon help but all they tell me is to wait and can't even tell me the status of my re-application. The account has been de-activated due to inactivity as I was trying to get all the business paper work completed before adding items into my inventory. I now have everything and I'm ready to sell. I can access my seller central account, but I don't know if I'm able to add inventory and do anything else while my account info page still says that I have limited access and I need to re-activate my account. My account status shows "healthy", so I'm not sure if that means anything in this situation or not.
Please help me, I don't know what else to do and I don't know how long to wait.
Account re-activation issue - Please help!!!
I've been trying to verify and re-activate my seller account few times already (uploaded all the documents and updated my payment method) and my account info page still shows that I need to re-activate it. I've contacted Amazon help but all they tell me is to wait and can't even tell me the status of my re-application. The account has been de-activated due to inactivity as I was trying to get all the business paper work completed before adding items into my inventory. I now have everything and I'm ready to sell. I can access my seller central account, but I don't know if I'm able to add inventory and do anything else while my account info page still says that I have limited access and I need to re-activate my account. My account status shows "healthy", so I'm not sure if that means anything in this situation or not.
Please help me, I don't know what else to do and I don't know how long to wait.
8 replies
CR_Amazon
Hi there @Seller_TViWK4oEMeJCZ
My name is CR and wanted to hop in here to see if I may be of assistance here.
Would you mind sharing the most recent case #'s you have opened with Seller Support? I'd be happy to review further and read any correspondence provided to date. https://sellercentral.amazon.com/performance/notifications
In taking a quick peek at your account, it appears you also have an unread performance notification from 7/15/2025 that needs to be address for your CAN account.
CR_Amazon
CR_Amazon
@Seller_TViWK4oEMeJCZ
CR back here again. I wanted to let you know that I'm going to see if I can get some additional eyes on this for you to see if we can gather some additional details or any next steps needed here.
While I don't have a timeline for a response from the partner team, please know that this is on my radar and I'll be sure to return back here and @ tag you just as soon as I have additional information to share.
I appreciate your patience while I look into this further for you.
CR_Amazon
