Can't verify banking information
I have been selling for years. I moved, and changed my address.
I was then told to verify my bank account information. There are instructions on the email to add my bank account information and to click "verify account" on it. There is no option to do that.
I keep getting notifications that my account will be deactivated. I've called both account health (who said to wait longer) and put in tickets (that were passed on to an internal team but no response).
How do i send you my bank account statement so that my account doesn't get deactivated?
Can't verify banking information
I have been selling for years. I moved, and changed my address.
I was then told to verify my bank account information. There are instructions on the email to add my bank account information and to click "verify account" on it. There is no option to do that.
I keep getting notifications that my account will be deactivated. I've called both account health (who said to wait longer) and put in tickets (that were passed on to an internal team but no response).
How do i send you my bank account statement so that my account doesn't get deactivated?
3 replies
Manny_Amazon
Hello @Seller_fgBEgnL5gJsWx,
Thanks for posting to the Forums. I've gone ahead and contacted our partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Manny_Amazon
Hello @Seller_fgBEgnL5gJsWx,
I'm following up to let you know our partner team has confirmed you were able to successfully verify your account. and you are good to go.
I hope this helps.
Regards,
- Manny
