We understand how important it is to get your selling account back online when policy violations arise. If you consistently achieve a high Account Health Rating (AHR), our Account Health Assurance program enables you to continue selling while you resolve account health issues with the help of our team.

Here’s how it works:

• If you have a professional selling account, maintain an AHR of 250 or higher for at least 6 months (with no more than 10 days below this threshold) and have a valid emergency contact number on file, you’ll be automatically enrolled in Account Health Assurance at no additional cost.
• When you encounter an issue that would otherwise result in account deactivation, an account health specialist will reach out to you to explain what the issue is and how to address it.
• As long as you respond to us within 72 hours and you work with us to resolve the account issues, your selling account won’t be deactivated.

Check your eligibility or go to Account Health Assurance Frequently asked questions to learn more.