On 30.03.2025, the customer places an order and I ship the product. The product is delivered to the customer and 4 months later, the customer claims that the product was not delivered (I have proof of delivery and photos). Amazon finds the customer right and deducts 315 dollars from me for the product. When I object and provide evidence, they say the evidence is insufficient and the customer is right again. Don't you think this is ridiculous?