"Compliant Toy Inventory Marked Defective and Auto-Removed – No Option to Recover?"
Hi everyone,
I’m posting here in hopes of learning if others have experienced something similar — and ideally, to get advice or visibility from Amazon support.
I had 71 units of a 3D printed articulated figurine pack (ASIN: B0FBY3ZD9V) that were temporarily flagged as “defective” in FBA while awaiting compliance approval.
Here’s what happened:
I fully tested the product for Canadian toy regulations (SOR/2011-17, etc.) and had the ASIN approved after submitting the test report.
However, during the waiting period, the inventory remained marked as unfulfillable.
Despite opening a support case and requesting review, the system automatically created a removal order and locked the units into reserved inventory for disposal (Order ID: xp811kd484).
Now Amazon says no action can be taken and these brand new, tested, and approved items will be destroyed.
This is deeply frustrating. The listing is now live and sellable — but the only inventory I had is being disposed of. I wasn’t given a chance to stop the removal or convert them back to fulfillable.
Has anyone successfully reversed a removal order in similar circumstances?
Any tips to prevent this from happening again when dealing with compliance review delays?
Thanks in advance for any guidance or support.
— Can
"Compliant Toy Inventory Marked Defective and Auto-Removed – No Option to Recover?"
Hi everyone,
I’m posting here in hopes of learning if others have experienced something similar — and ideally, to get advice or visibility from Amazon support.
I had 71 units of a 3D printed articulated figurine pack (ASIN: B0FBY3ZD9V) that were temporarily flagged as “defective” in FBA while awaiting compliance approval.
Here’s what happened:
I fully tested the product for Canadian toy regulations (SOR/2011-17, etc.) and had the ASIN approved after submitting the test report.
However, during the waiting period, the inventory remained marked as unfulfillable.
Despite opening a support case and requesting review, the system automatically created a removal order and locked the units into reserved inventory for disposal (Order ID: xp811kd484).
Now Amazon says no action can be taken and these brand new, tested, and approved items will be destroyed.
This is deeply frustrating. The listing is now live and sellable — but the only inventory I had is being disposed of. I wasn’t given a chance to stop the removal or convert them back to fulfillable.
Has anyone successfully reversed a removal order in similar circumstances?
Any tips to prevent this from happening again when dealing with compliance review delays?
Thanks in advance for any guidance or support.
— Can