Customer asking for a GST number and a Business Legal name for $40 product
Hi All,
Got an order in today, Customer purchased a $40 product and asked for a GST number and business legal name. My Question is it legit to ask business GST and Legal name as a customer on Amazon - Where in the sale was on Amazon
Order placed in Quebec
Order shipped and sold in Canada…
Please let me know if this request is normal?
Thanks!
Customer asking for a GST number and a Business Legal name for $40 product
Hi All,
Got an order in today, Customer purchased a $40 product and asked for a GST number and business legal name. My Question is it legit to ask business GST and Legal name as a customer on Amazon - Where in the sale was on Amazon
Order placed in Quebec
Order shipped and sold in Canada…
Please let me know if this request is normal?
Thanks!
10 replies
Seller_5mERzOfA4u5Is
It’s not a normal request and the customer is Amazon’s customer, so you should not give any of that information. Most retailers do have their GST/HST number on their receipts, but you are not the retailer, you are the 3rd party merchant supplying Amazon’s customer. If the customer wants the info to use as a tax or ITC credit, advise them to print the invoice from their order information on their Amazon account. Those two pieces of information could get your Amazon account hacked.
Seller_6yNudEHAC4Jzr
If you are GST/HST registrant then you legally have to provide this information on the invoice.
Seller_dotifYADa0BWY
Do you have a HST/GST number? If not, you cannot charge taxes…
