Orders that are older than two years are only available through Archived Orders Report. To access this report:

• Go to Order Reports and click the Archived Orders tab. Orders are archived on a monthly basis.

• In the Request Report section, select the date range and click Request. Note: It can take up to 45 minutes from the time of your request to generate this report.

• Go to Download Report section and click Refresh to download the report.

An Archived Orders Report lists all products that were sold during a specified period. Archived orders do not contain buyers’ personally identifiable information such as their name, phone number, address, or gift message.

The report displays information for orders you have received during the year and month you select, including those you have canceled or confirmed as shipped. All types of seller orders, both seller-fulfilled and fulfillment by Amazon (FBA), are included in this report.

For information about reports for newer orders, go to All Orders Report.