SETTING UP NEW SELLER ACCOUNT
I can't understand why it is taking over a month to set up seller account. There is no phone support and I am lost. 40 min weach time to chat CHAT AND NOTHING
ACCOUNT SAYS ACTIVE AND STILL CANNOT LIST AND NO HELP. THEY KEEP SAYING MY CARD IS NOT VALID. OVER A MONTH OF BACK AND FORTH. STATES ACTIVE
SETTING UP NEW SELLER ACCOUNT
I can't understand why it is taking over a month to set up seller account. There is no phone support and I am lost. 40 min weach time to chat CHAT AND NOTHING
ACCOUNT SAYS ACTIVE AND STILL CANNOT LIST AND NO HELP. THEY KEEP SAYING MY CARD IS NOT VALID. OVER A MONTH OF BACK AND FORTH. STATES ACTIVE
3 replies
Seller_rI7BZIczK8iAC
You have to put a credit card in your name, exactly like in your "Legal Entity" in your seller account. CREDIT card is when you receive a monthly invoice from your bank and you have to pay it.
Seller_kIukTwdhvntAp
In addition to what @Seller_rI7BZIczK8iAChas offered --
CREDIT CARD
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Here are a couple threads where an OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
https://sellercentral.amazon.com/seller-forums/discussions/t/a81a37ec-71f9-4247-87a1-b79c6000bfd1?postId=68fd87bc-9e03-40a8-9e75-2afc054f7c2b
https://sellercentral.amazon.com/seller-forums/discussions/t/d42f54b5-aee0-48a2-8927-25287095f409?postId=3c9b06ef-e62b-4916-8bc9-7dad3391a64e
https://sellercentral.amazon.com/seller-forums/discussions/t/391729a6-334a-4aa0-9d81-541b37dbaac6?postId=8d03dcd3-7e3a-4d0d-a22b-f5ffcdec4e58
https://sellercentral.amazon.com/seller-forums/discussions/t/6e29db67-0d7b-4530-acde-73ce5bded8ca?postId=7d26b4f1-1114-4b5e-92b2-5dede62b3b59
Connor_Amazon
Hi @Seller_zPREPXVvVu2gJ
Connor from Amazon here, I've reviewed your account. I see that your credit card, deposit method and all marketplaces are fully active on my end.
If you still need assistance, please let me know what issues you still having so that I can investigate this further on my end.
Best,
Connor
