You can now reach Selling Partner Support through live chat
You can now chat in real time with a Selling Partner Support associate on Seller Central to resolve questions about selling on Amazon.
We’re constantly working to improve the support we provide and have heard your feedback that you’d like more ways to reach an associate on our team.
With live chat, you can connect with an associate to immediately discuss your issue. Our associates can help you with the majority of issues via live chat.
If you need to open a support case, go to Get Help. Once you select your shop, service and issue type, click Contact an associate and then select Chat.
To help us improve the live chat experience, let us know at the end of each session if you were satisfied with the support provided.
You can now reach Selling Partner Support through live chat
You can now chat in real time with a Selling Partner Support associate on Seller Central to resolve questions about selling on Amazon.
We’re constantly working to improve the support we provide and have heard your feedback that you’d like more ways to reach an associate on our team.
With live chat, you can connect with an associate to immediately discuss your issue. Our associates can help you with the majority of issues via live chat.
If you need to open a support case, go to Get Help. Once you select your shop, service and issue type, click Contact an associate and then select Chat.
To help us improve the live chat experience, let us know at the end of each session if you were satisfied with the support provided.
1 reply
Seller_aKjpvLf9GNkXt
I used the chat the first time just 2 days ago, and the experience was outstanding. I was used to receive canned replies, useless and way off the actual topic. But the person who worked with me in the chat to resolve an issue that was nobody else able to resolve in the last few years (Amazon continuously ignoring my updates to item details) was knowledgeable, listened to my problem, and did not give up until they figured it out and resolved it.
Yes, we need to chat with experienced and friendly support staff.
