False and defamatory health claim in review
Order ID 701-2677290-2290666
@Ricardo_Amazon @Sunnie_Amazon@Lucre_Amzn@Christine_Amazon
A product review has been posted on Amazon making very damaging, false claims regarding the health of our sea salt products.
The buyer is claiming that our sea salt contains unsafe levels of lead without providing any supporting evidence.
Our salt is regularly tested by a reputable third party lab and we have documentation (which we always share with customers when requested) showing all testing parameters fall well within Canadian Food Inspection Agency and Health Canada guidelines.
Given how damaging this claim is we are in the process of seeking legal advice but hoping this can be avoided with support from team Amazon.
False and defamatory health claim in review
Order ID 701-2677290-2290666
@Ricardo_Amazon @Sunnie_Amazon@Lucre_Amzn@Christine_Amazon
A product review has been posted on Amazon making very damaging, false claims regarding the health of our sea salt products.
The buyer is claiming that our sea salt contains unsafe levels of lead without providing any supporting evidence.
Our salt is regularly tested by a reputable third party lab and we have documentation (which we always share with customers when requested) showing all testing parameters fall well within Canadian Food Inspection Agency and Health Canada guidelines.
Given how damaging this claim is we are in the process of seeking legal advice but hoping this can be avoided with support from team Amazon.
