Listing incorrectly marked as expirable product
Hello :
We have non-expirable product stuck as expirable.
Case created and manufacturer certificate document was supplied but no useful response was given.
These error are for CANADA market, same listings in US market are all correct.
CASE 18036716461
Please kindly help escalate.
@Jurgen_Amazon
@Daryl_Amazon
Listing incorrectly marked as expirable product
Hello :
We have non-expirable product stuck as expirable.
Case created and manufacturer certificate document was supplied but no useful response was given.
These error are for CANADA market, same listings in US market are all correct.
CASE 18036716461
Please kindly help escalate.
@Jurgen_Amazon
@Daryl_Amazon
1 reply
Cooper_Amazon
Good Morning @Seller_GQgkeQul5j5kq,
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
As you are already working with @Glenn_Amazon on the original post HERE, I will go ahead and close this thread out in order to avoid duplicative work. Any additional updates will be shared on the original thread.
Thank you for understanding and have a wonderful rest of the week.
Sincerely, Cooper_Amazon