🦃 Happy Thanksgiving, Canadian Sellers! 🥧
Hello Sellers and Happy Thanksgiving,
I hope you're finding time to relax and enjoy the holiday, whether that's watching the Thanksgiving Day Parade or savoring your favorite dessert (I'm a sucker for warm apple pie à la mode!).
As we enter the busy holiday selling season, we'd love to hear:
📊 Quick Poll: What's your top priority for your business this Thanksgiving week?
- A) Prepping inventory for Black Friday
- B) Updating listings for holiday shoppers
- C) Taking a well-deserved break
- D) Other (share in the comments!)
Please let us know how we can support with a response on this thread.
Wishing you a wonderful Thanksgiving and a successful Q4!
Best, Dougal
🦃 Happy Thanksgiving, Canadian Sellers! 🥧
Hello Sellers and Happy Thanksgiving,
I hope you're finding time to relax and enjoy the holiday, whether that's watching the Thanksgiving Day Parade or savoring your favorite dessert (I'm a sucker for warm apple pie à la mode!).
As we enter the busy holiday selling season, we'd love to hear:
📊 Quick Poll: What's your top priority for your business this Thanksgiving week?
- A) Prepping inventory for Black Friday
- B) Updating listings for holiday shoppers
- C) Taking a well-deserved break
- D) Other (share in the comments!)
Please let us know how we can support with a response on this thread.
Wishing you a wonderful Thanksgiving and a successful Q4!
Best, Dougal
17 replies
Seller_kNAboD6kRgVt7
My priority:
D) Other - Account Verifcation attempts
Not a relaxing weekend with deactivation looming in two weeks due to the opaque account verification business. Super stressful with no clarity or assistance.
Happy Holidays. Not at my business it wont' be.
Seller_7LrAV0m5llaI7
Hi @Dougal_Amazon, We had to respond to customers all weekend as Amazon is not handling delays from the Canada Post strike well and making it our problem as all the other carriers are backed up, and authorize returns as per Amazon policy we have to respond to all customers messages and return requests all weekend long, despite it being a long weekend and a federal statutory holiday for us to spend with our families.
Then we had customers angrily messaging us while having Thanksgiving dinner due to tracking updates not being shown in Amazon's own app.
Stop requiring sellers to respond to customers within 24 hours on Federal Statutory holidays. You require us to do this on Christmas Day too!
Seller_7LrAV0m5llaI7
I am sorry to read that you were unable to enjoy the holiday. I do appreciate your dedication to your customers and working toward meeting the communication requirements.
@Dougal_Amazon I had a customer send profanity every day this weekend in buyer seller messasging due to delays from the Canada Post strike
Seller_XzyUgFkyZVjV7
I need to send an FBA shipment for the upcoming festival season, but Amazon has blocked my shipment creation due to Section 3 – ASIN verification. I understand that Amazon requires verification for a specific ASIN, and I’ve fully cooperated by submitting all the requested documents. However, I don’t understand why my entire FBA inventory has been deactivated, preventing me from sending any products to the warehouse. This is severely impacting my business during a critical sales period.
Seller_rHG3Ag4sXpee8
Amazon Canada suddenly listed products in our range that we ha been leaders for some years. These are now at ridiculously low prices where we can no longer compete.
We are disappointed that Amazon Canada would do this leading up to the busy season. Our massive stock in FBA looks like it is going nowhere against Amazon Canada's hideously low listings.
Happy thanksgiving Amazon.ca - you have screwed our business for 2025
