BuyBox button removed
Amazon just decided to remove my BuyBox.
At the moment, it has been over 1 month now, i have 0 problems, 100% feedback reviews and no issues with any clients.
I presume they are doing this so i sell my products FBA. This is an unfair way to do business. We sold over 500k last year with amazon, and i am starting to realize they do not give a s**t about their sellers.
BuyBox button removed
Amazon just decided to remove my BuyBox.
At the moment, it has been over 1 month now, i have 0 problems, 100% feedback reviews and no issues with any clients.
I presume they are doing this so i sell my products FBA. This is an unfair way to do business. We sold over 500k last year with amazon, and i am starting to realize they do not give a s**t about their sellers.
13 replies
Seller_7LrAV0m5llaI7
They did it because you had worse account health than your competitors a month ago, or there is a better competitive price available online elsewhere and your price is too high.
Seller_7LrAV0m5llaI7
Yes, but if there is a lower price elsewhere from Amazon, you will lose the buybox due to not meeting the competitive price for the featured offer.
Seller_7LrAV0m5llaI7
I understand, but i have over 300 items and none have the BuyBox.
I checked out your store, and you seem to have the buybox for every one I have checked.
See examples below:
Seller_7LrAV0m5llaI7
Yes I am, and those screenshots are from the .ca marketplace.
Christine_Amazon
Hello @Seller_gKtHsrGPM5spY
This is Christine from Amazon Forums.
Thank you @Seller_7LrAV0m5llaI7and @Seller_y7W9ccUlauftEfor your input in this thread.
I would like to add that there are two steps to selecting offers to feature. First, we determine which items are eligible to be featured based on criteria that are designed to give customers a great shopping experience. Second, we select compelling offers to feature from among this pool of eligible offers.
Becoming eligible for the Featured Offer doesn't guarantee that you will get featured.
Your offers are eligible for the Featured Offer if you have a Professional selling account.
To ensure that customers have a great shopping experience and to guard against abuse, we remove eligibility based on account performance and other risk factors.
You can read more about the feature offer eligibility in the link below:
Hope you all have a great weekend.
Christine.
