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Seller_Xh5eyZ0VUs43u

Seller app camera issue

Hi everyone,

I just change my cell phone from Iphone 13 to Iphone 15. Since I have change my cell phone, I have issue with the seller app when I scan a bar code. It is not recognize or very hard to be able to make it scan. Other apps (like Keepa for example) it is working well but not the Amazon Seller App. I have deleted the app and reinstalled it but still the same issue.

Any one have a solution or have the same problem?

Thanks

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Tags:FBA, Ship to FC
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Seller_Xh5eyZ0VUs43u

Seller app camera issue

Hi everyone,

I just change my cell phone from Iphone 13 to Iphone 15. Since I have change my cell phone, I have issue with the seller app when I scan a bar code. It is not recognize or very hard to be able to make it scan. Other apps (like Keepa for example) it is working well but not the Amazon Seller App. I have deleted the app and reinstalled it but still the same issue.

Any one have a solution or have the same problem?

Thanks

Fulfil orders
Tags:FBA, Ship to FC
00
21 views
3 replies
Reply
0 replies
user profile
Ricardo_Amazon
In reply to: Seller_Xh5eyZ0VUs43u’s post

Hello @Seller_Xh5eyZ0VUs43u,

I wanted to follow up on this topic with you.

Is the camera app working as expected now?

00
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user profile
Seller_Xh5eyZ0VUs43u

Seller app camera issue

Hi everyone,

I just change my cell phone from Iphone 13 to Iphone 15. Since I have change my cell phone, I have issue with the seller app when I scan a bar code. It is not recognize or very hard to be able to make it scan. Other apps (like Keepa for example) it is working well but not the Amazon Seller App. I have deleted the app and reinstalled it but still the same issue.

Any one have a solution or have the same problem?

Thanks

21 views
3 replies
Fulfil orders
Tags:FBA, Ship to FC
00
Reply
user profile
Seller_Xh5eyZ0VUs43u

Seller app camera issue

Hi everyone,

I just change my cell phone from Iphone 13 to Iphone 15. Since I have change my cell phone, I have issue with the seller app when I scan a bar code. It is not recognize or very hard to be able to make it scan. Other apps (like Keepa for example) it is working well but not the Amazon Seller App. I have deleted the app and reinstalled it but still the same issue.

Any one have a solution or have the same problem?

Thanks

Fulfil orders
Tags:FBA, Ship to FC
00
21 views
3 replies
Reply
user profile

Seller app camera issue

by Seller_Xh5eyZ0VUs43u

Hi everyone,

I just change my cell phone from Iphone 13 to Iphone 15. Since I have change my cell phone, I have issue with the seller app when I scan a bar code. It is not recognize or very hard to be able to make it scan. Other apps (like Keepa for example) it is working well but not the Amazon Seller App. I have deleted the app and reinstalled it but still the same issue.

Any one have a solution or have the same problem?

Thanks

Fulfil orders
Tags:FBA, Ship to FC
00
21 views
3 replies
Reply
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user profile
Ricardo_Amazon
In reply to: Seller_Xh5eyZ0VUs43u’s post

Hello @Seller_Xh5eyZ0VUs43u,

I wanted to follow up on this topic with you.

Is the camera app working as expected now?

00
Follow this discussion to be notified of new activity
user profile
Ricardo_Amazon
In reply to: Seller_Xh5eyZ0VUs43u’s post

Hello @Seller_Xh5eyZ0VUs43u,

I wanted to follow up on this topic with you.

Is the camera app working as expected now?

00
user profile
Ricardo_Amazon
In reply to: Seller_Xh5eyZ0VUs43u’s post

Hello @Seller_Xh5eyZ0VUs43u,

I wanted to follow up on this topic with you.

Is the camera app working as expected now?

00
Reply
Follow this discussion to be notified of new activity