How do I close my amazon store?
How do I close my amazon store and my account connected to it?
How do I close my amazon store?
How do I close my amazon store and my account connected to it?
2 replies
Seller_Hi7wbO2Kbo6bl
You cannot close a selling account unless it is in good standing.
If your account is not suspended, delete all listings -- both active and inactive. Wait ninety days. Then just close it (do not ask Amazon to close your account -- that is something you do)
Connor_Amazon
Hi @RKW_PROPERTIES
Connor from Amazon here, thank you for reaching out. If you choose to close your account, go to Settings and click Account Info. In the Account Management section on the right hand side of the page, click Close Account. Fill in all the required fields and click Send to submit your request. We will then contact you for assistance. You will receive a confirmation email once your account has been closed, or an email detailing why your account can't be closed at this time and additional steps required.
Please ensure you take the following steps prior to closing your account.
1. Fulfill any outstanding orders.
2. Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.
3. Wait until you have a zero balance in your account (your next disbursement or charge date).
4. Resolve all of your transactions with buyers, including issuing any necessary refunds.
5. Confirm that your bank account information on file is up-to-date to receive a final payment.
6. Check your Performance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored.
If you run into issues with this process, please create a case to Seller Support for further assistance.
Best,
Connor