Amazon anti-counterfeiting policy
Subject: Request for Reconsideration of Account Suspension
Dear Amazon Performance Team,
I hope this message finds you well.
I am writing to respectfully request assistance regarding the recent suspension of my Amazon seller account. I operate as a dropshipper in full compliance with Amazon’s Dropshipping Policy. Specifically, I purchase products from Amazon.com, have them shipped to my third-party warehouse in the United States, where they are labeled under my brand name before being dispatched to customers.
Unfortunately, my account was suspended due to an issue related to a product that I have never listed or sold. As part of the appeal process, I was asked to provide an invoice for this product. However, since I have not sold or stocked this item, I am unable to submit an invoice for it.
In my previous appeal, I clearly explained that I run a dropshipping business and submitted invoices for three products that I had successfully sold and fulfilled via Amazon.com. Despite this, my appeal was rejected.
As a new seller on the platform, I am doing my utmost to adhere to all of Amazon’s policies and provide a positive customer experience. I kindly ask for your reconsideration of this matter and for further guidance on how I can resolve this issue and reinstate my account.
Thank you for your time and understanding. I am eager to continue selling on Amazon in compliance with all applicable policies.
Kind regards,
Amazon anti-counterfeiting policy
Subject: Request for Reconsideration of Account Suspension
Dear Amazon Performance Team,
I hope this message finds you well.
I am writing to respectfully request assistance regarding the recent suspension of my Amazon seller account. I operate as a dropshipper in full compliance with Amazon’s Dropshipping Policy. Specifically, I purchase products from Amazon.com, have them shipped to my third-party warehouse in the United States, where they are labeled under my brand name before being dispatched to customers.
Unfortunately, my account was suspended due to an issue related to a product that I have never listed or sold. As part of the appeal process, I was asked to provide an invoice for this product. However, since I have not sold or stocked this item, I am unable to submit an invoice for it.
In my previous appeal, I clearly explained that I run a dropshipping business and submitted invoices for three products that I had successfully sold and fulfilled via Amazon.com. Despite this, my appeal was rejected.
As a new seller on the platform, I am doing my utmost to adhere to all of Amazon’s policies and provide a positive customer experience. I kindly ask for your reconsideration of this matter and for further guidance on how I can resolve this issue and reinstate my account.
Thank you for your time and understanding. I am eager to continue selling on Amazon in compliance with all applicable policies.
Kind regards,
4 replies
Seller_dotifYADa0BWY
You are not dropshipping, you are doing arbitrage. It is irrelevant how you ship in this case. You have admitted that your supply chain violates Section 3 of the Business Agreement you signed. Search the boards and there are 1000's of seller who have been deactivated for the exact same thing.
Since you are not buying from the authorized distributor/brand AND have permission to sell those brands on Amazon, it is assumed the product is counterfeit. Honestly, we have not heard of accounts being reinstated as a result of this deactivation. You have repeatedly admitted you violated the rules.
Seller_7LrAV0m5llaI7
Specifically, I purchase products from Amazon.com, have them shipped to my third-party warehouse in the United States, where they are labeled under my brand name before being dispatched to customers.
You just admitted to counterfeiting here.
You're buying another brands products from retail, and then labelling your brand name on it.
That is 100% the definition of counterfeiting. You can't change someone's brand name with their own product to sell as your own brand.
