Need Account Health support team on call or chat...
Dear support team,
I have asked for help more than 10 times, Most of the time Account Health support team doing just copy and past on my inquiry. I do have option for call or Chat which increase my frustration.
No one is addressing my request and come with any suggestions.
Form my understanding I have not breach any Amazon policy, I am fully committed to adhere all policy and procedures. My only concern and seeking help from support team is to guide me where I have breach Amazon policy??
I am getting the same response from support team but one clearly identified which documents have issues due to which my account is not reinstated.
Is it Invoice where Amazon not able to verify? Shall I request the authorized dealer here in Oman to provide me authorization letter to the supplier where I purchased items for my UAE store.
2nd point is that my account got linked by mistake, I don't have any listing in US or Canada market pleases.
Kindly guide me to a solution, how to get them on call....??
Best regards,
Ijaz Hussain
Need Account Health support team on call or chat...
Dear support team,
I have asked for help more than 10 times, Most of the time Account Health support team doing just copy and past on my inquiry. I do have option for call or Chat which increase my frustration.
No one is addressing my request and come with any suggestions.
Form my understanding I have not breach any Amazon policy, I am fully committed to adhere all policy and procedures. My only concern and seeking help from support team is to guide me where I have breach Amazon policy??
I am getting the same response from support team but one clearly identified which documents have issues due to which my account is not reinstated.
Is it Invoice where Amazon not able to verify? Shall I request the authorized dealer here in Oman to provide me authorization letter to the supplier where I purchased items for my UAE store.
2nd point is that my account got linked by mistake, I don't have any listing in US or Canada market pleases.
Kindly guide me to a solution, how to get them on call....??
Best regards,
Ijaz Hussain
1 reply
Levi_Dylan_Amazon
Hello @Seller_1Li1HfquRQQHX,
Thank you for posting here on the forums.
"No one is addressing my request and come with any suggestions. "
I understand that you have multiple concerns with your account deactivation and you would like some guidance on how to get this resolved.
So that I am able to assist you the best with this, can you please provide me the deactivation performance notification and any follow-up notifications you have received, after removing your personal information? You must address the original account enforcement before you can resolve any other marketplaces that are deactivated due to the multiple accounts policy.
If you have any associate case log ID's, please include them here so I can take a look at the details and required next steps.
"Kindly guide me to a solution, how to get them on call....??"
Depending on the reason your account was deactivated or the status of your account (individual or professional) you may not have the option to reach support via phone. Are you signed up the individual or professional selling plan?
I am looking forward to response and providing more specific guidance for your situation. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
