Counterfeit Products Sold Under Our Brand
We are facing a major problem where counterfeit products are being sold under our brand, as confirmed by a customer review (R2FF5PRKMSQCDP ). Despite opening case ID 14192210861 and reporting this issue numerous times, no action has been taken. These fake products are damaging our brand reputation and deceiving our customers. According to Amazon’s policies, this situation must be addressed urgently. We ask Amazon moderators to intervene and help to resolve this problem.
Please help
Counterfeit Products Sold Under Our Brand
We are facing a major problem where counterfeit products are being sold under our brand, as confirmed by a customer review (R2FF5PRKMSQCDP ). Despite opening case ID 14192210861 and reporting this issue numerous times, no action has been taken. These fake products are damaging our brand reputation and deceiving our customers. According to Amazon’s policies, this situation must be addressed urgently. We ask Amazon moderators to intervene and help to resolve this problem.
Please help
1 reply
Ricardo_Amazon
Hello @Seller_hCUGk6iHVut0z,
Ricardo from Amazon here.
I see the case ID you shared is from almost a year ago. I encourage you to Report a Violation using our form, so our Account Health team can check your submission and take action if necessary.
Thanks for bringing this to our attention.
