Call me now is not working
I've been trying to hit the call me now button many times and opened any cases to try to get a call for Amazon's team but I just don't receive it. Any of you have this problem to?
Call me now is not working
I've been trying to hit the call me now button many times and opened any cases to try to get a call for Amazon's team but I just don't receive it. Any of you have this problem to?
3 replies
Seller_0rXAME9V4LQSx
If you abuse this feature versus making a case through the email system amazon will take that option away from you.
Seller_aNryBfYO3DTmL
I was able to reach support twice by phone this morning.
Atlas_Amazon
Hello @Seller_S1eNBtPc2cKZD
Thank you for the information provided regarding the issues you have been having with contacting our team. When facing issues with the button to request a call, I do have some basic troubleshooting steps for you to try.
- Clear your browser cache and cookies
- Restart your browser
- Use a different browser
- Ensure there is no spam-block app enabled on your phone
While you attempt these steps, would you be able to provide more information regarding the concern that you are attempting to address?
If you have any performance notifications or case information you want to share, please refer to this thread.
Best,
Atlas
