We believe the main image has non-pure white background which is not permitted for this product type. Please submit a compliant image to lift the suppression.
My Status was changed to "Search Suppressed" due to not meeting the white background. Both of the items have white backgrounds so I am a bit confused. Help please!
We believe the main image has non-pure white background which is not permitted for this product type. Please submit a compliant image to lift the suppression.
My Status was changed to "Search Suppressed" due to not meeting the white background. Both of the items have white backgrounds so I am a bit confused. Help please!
2 replies
Seller_nRFmxiQg4EGrw
"Pure White" doesn't mean that you took a photo with a white background.
It means that the area surrounding your image has an RGB value of 255,255,255. You cannot get this without using photo-editing software. Did you remove the background using Photoshop or other image editing software?
Rose_Amazon
Hi @Essx_The_Brand,
Thanks for the post. To add onto @Picks_by_Nisha's post, you must have a pure white background (RGB color values: 255, 255, 255). This allows us to create a consistent shopping experience for customers across search and product detail pages.
Best regards and have a good weekend.
Rose_Amazon
