Listing Brand Hijacked and Amazon Seller Support is not doing anything about it.
Case ID: 17883986761
@EmetAmazon @Christine_Amazon
Some help here? Seller support is being rude and disconnects the chat. The brand listing has been hijacked. Amazon says it's against policy to update the brand, they can't update the brand, but someone did and changed the brand to their own.
They keep suggesting to us to create a new listing for the same item, which is against Amazon's policy.
Listing Brand Hijacked and Amazon Seller Support is not doing anything about it.
Case ID: 17883986761
@EmetAmazon @Christine_Amazon
Some help here? Seller support is being rude and disconnects the chat. The brand listing has been hijacked. Amazon says it's against policy to update the brand, they can't update the brand, but someone did and changed the brand to their own.
They keep suggesting to us to create a new listing for the same item, which is against Amazon's policy.