Reimbursement value for lost inbound is incorrect
Hello,
We have received reimbursements for lost inbounds but the amount is way below our cost, even excluding shipping/duty.
Amazon is literally reimbursing a fraction of our cost.
We know there is a tab for ''manage your sourcing cost'' but only about 100 products are listed there while we offer 2000+ products.
For the remaining 1900 products, we now have to accept the terrible reimbursement value offered by Amazon?
Why are so little products showing in this ''manage your sourcing cost'' section ?
How can Amazon take the full right to lose our products and then reimburse 60% of our cost? (or even less considering shipping and duty)
Anyone has feedback? Terrible policies.
Thank you
Reimbursement value for lost inbound is incorrect
Hello,
We have received reimbursements for lost inbounds but the amount is way below our cost, even excluding shipping/duty.
Amazon is literally reimbursing a fraction of our cost.
We know there is a tab for ''manage your sourcing cost'' but only about 100 products are listed there while we offer 2000+ products.
For the remaining 1900 products, we now have to accept the terrible reimbursement value offered by Amazon?
Why are so little products showing in this ''manage your sourcing cost'' section ?
How can Amazon take the full right to lose our products and then reimburse 60% of our cost? (or even less considering shipping and duty)
Anyone has feedback? Terrible policies.
Thank you
3 replies
Christine_Amazon
Hello @Seller_xJx7vH6fvZFD9
Christine here from Amazon Forums.
I was checking and the team in charge did provide you with the correct information as per our policies in the case ID 17508677191.
While is not the expected outcome, this was information was correct.
Christine.
