Hello Amazon Support and Community,

I am a Canadian seller, and although my account is currently suspended, I recently received an official email from Amazon stating that I am authorized to remove my FBA inventory from the fulfillment centers.

However, every time I try to submit a removal order, it gets automatically canceled with a message saying my account is blocked — which clearly contradicts the permission I was given.

This seems to be a technical issue affecting suspended sellers, and I would greatly appreciate help from a moderator or someone at Amazon who can manually unlock my removal rights or escalate the case.

I am attaching:

A screenshot of the Amazon email authorizing inventory removal

A screenshot of the canceled removal request

A list of ASINs/SKUs I’m trying to remove

Please assist as soon as possible. My business cannot move forward until I recover my inventory.

Thank you,

Georges Huberdeau

Epic Elite Inc.