If you list products on our store, you must comply with all federal, provincial/territorial, and local laws and our policies applicable to those products and product listings, including this policy.
Portable electric heaters covered by this policy
Portable electric heaters are moveable devices powered by mains electricity which are intended to provide heat within a small, singular area.
Examples of portable electric heaters
Our policy for portable electric heaters
Amazon requires that all portable electric heaters have been tested to and comply with the specific regulation or standard requirements listed below:
|Portable electric heaters
||CSA C22.2 No. 46
We may request this information from you at any time, so we recommend that you have it easily accessible:
Your company name (if applicable) and seller ID
Your contact information: email address and phone number
A list of all portable electric heaters that you list
Product images for all portable electric heaters that you list. Images must include all relevant:
Compliance markings (if applicable)
Product hazard warnings
Any product instructions and manuals for all portable electric heaters that you list
Test reports from an ISO 17025 accredited laboratory confirming each product was tested to applicable requirements listed above
Some labs provide special Amazon rates for testing. To find more information about these providers, visit the Service Provider Network.
How to submit information
If you receive a request from us for compliance documents, complete the following steps to submit the requested information:
In Seller Central, select the Performance tab and choose Account Health.
Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
Click Submit for Approval to send your submission for review by Amazon.
Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.
If you do not provide the required information by the applicable deadline, we may:
Remove the relevant product listings
Suspend your ability to add new products, listing privileges, or both
Withhold any payments due to you
Pursue legal action
We reserve the right to take any further actions that may be necessary in our sole discretion.
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Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only.