If you list products on our store, you must comply with all federal, provincial, territorial and local laws, and our policies applicable to those products and product listings, including this policy.
Children’s jewellery covered by this policy
Children’s jewellery is principally intended as an ornament to be worn or used by children 15 years of age or younger.
Children’s jewellery includes, but is not limited to, the following products: anklets, bracelets, hair accessories with significant decorative elements, earrings, necklaces, rings, jewellery kits and watches.
Our policy for children’s jewellery
Amazon requires that all children’s jewellery have been tested to and comply with the specific regulation and standard requirements listed below:
All of the following:
SOR/2016-193 (Surface Coating Materials Regulations – Lead); and
SOR/2016-188 (Phthalates Regulations)*; and
SOR/2014-79 (Polyurethane Foam)**; and
SOR/2018-82 (Children’s Jewellery Regulations)
*Applicable for children’s jewellery that contain phthalates.
**Applicable for children’s jewellery that contain polyurethane foam.
In addition, all children’s jewellery must have bilingual (English and French) safety warnings and instructions.
Your company name (if applicable) and seller ID
Your contact information: email address and phone number
A list of all children’s jewellery you that you offer on our store
Images of all sides of the product and product packaging or labelling and two copies of all children’s jewellery documents (for example, directions for use, user manuals) that are supplied with children’s jewellery, in both English and French. Detail page images are not sufficient to demonstrate compliance.
Test reports from an ISO 17025-accredited laboratory showing that the product complies with the regulations listed above
If you need help getting compliance certifications, testing and audits, use our Service Provider Network.
How to submit information
If you receive a request from us for compliance documents, complete the following steps to submit the requested information:
In Seller Central, select the Performance tab and choose Account Health.
Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
Click Submit for Approval to send your submission for review by Amazon.
Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.
If you do not provide the required information by the applicable deadline, we may take the following actions:
Remove the relevant product listings
Suspend your ability to add new products, listing privileges or both
Withhold any payments due to you
We reserve the right to take any further actions that may be necessary in our sole discretion.
Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content and materials available on this site are for general informational purposes only.