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This article applies to selling in: Canada

High-volume listing fee FAQ

Important: The FAQs on this page are based on the high-volume listing fee changes that go into effect from January 2021.

Which SKUs count towards the high-volume listing fee?

The high-volume listing fee will be charged on the highest number of active SKUs from the 5th–31st of the month. As an allowance, your first 1.5 million SKUs that meet these criteria will not be charged the high-volume listing fee. Each SKU beyond this free threshold will be charged CAD 0.001 . All active SKUs regardless of age, creation date, sales or category will be counted towards this threshold.

What is a SKU?

Stock keeping units (SKUs) are unique blocks of letters and numbers that identify your products. SKUs are assigned by you as the seller.

Can you give me examples of how the fee will be calculated?

Let’s say that the highest number of active SKUs in your selling account from the 5th–31st of a given month was 1,000,000. Your high-volume listing fee would be CAD 0 as you have not exceeded your free allowance of 1,500,000 active SKUs. On the other hand, if you had 1,600,000 SKUs, you would be charged CAD USD 100 . This fee is calculated as CAD 0.001 on the 100,000 active SKUs over the free allowance.

Where can I view a list of my SKUs?

You can view a snapshot of your total active SKUs by going to the Inventory drop-down menu in Seller Central and selecting Manage Inventory.

If I remove active offers before the end of the month, will I be charged for SKUs associated with those offers for the month?

Yes. The high-volume listing fee is based on the maximum number of active SKUs on any day from the 5th–31st of the calendar month.

I was not aware of this fee. Can I get a refund for the most recent charge?

No. This fee has been in place since 1 July 2016, and the January 2021 changes reduce the overall cost for sellers.

When can I see the charge in my Payments report?

You can see the charge labelled as a Service Fee – High-volume Listing Fee on the 1st of every month in the Transaction View of your Payments Dashboard.

Can you share guidance on bulk-delisting?

To delete SKUs in bulk, you can download a template containing your listings here. There is a column in the template with the row header update_delete. To delete a SKU, select the value "delete" for this column and then submit the template. Please submit feeds in item batches of 30,000 in order for feeds and submissions to be processed successfully.

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