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This article applies to selling in: Canada

Selling fire and smoke masks in Canada

If you sell products on Amazon, you must comply with all federal, state and local laws, and Amazon policies applicable to those products and product listings.

On this page, you will find

  • What are fire and smoke masks?
  • Examples of fire and smoke masks
  • What is Amazon’s policy on selling fire and smoke masks in Canada?
  • What information do I need to provide to Amazon when requested?
  • What will happen if I do not follow Amazon’s policy on selling fire and smoke masks?
  • How do I request product removal from Amazon Fulfilment Centres?
  • Additional resources

What are fire and smoke masks?

Fire and smoke masks are air-purifying respiratory protective smoke escape devices (RPEDs), including air-purifying respirators used to protect a person while escaping from a fire by removing certain contaminants of fire-generated products of combustion from the inhaled air. Such products may use a filter, cartridge, canister, sorbent or catalyst (or a combination of these items) to remove such contaminants.

Examples of fire and smoke masks

What is Amazon’s policy on selling fire and smoke masks in Canada?

If you are selling fire and smoke masks, you may be asked to provide documents to confirm the safety and compliance of your products. Amazon requires documentation that indicates testing compliance with standards or regulations for each product you are applying to sell. Amazon may request these documents at any time, so we recommend that you have them easily accessible.

Fire and smoke masks must meet the standard and regulation requirements listed below:

Product Regulation/Standard Requirements
Fire and smoke masks
  • CSA Z94.4-02
  • ASTM E2952-14 standard

Some labs provide special Amazon rates for testing. A list of these Compliance Solutions providers is available here.

What information do I need to provide to Amazon when requested?

Amazon’s policies require that fire and smoke masks sold through the Amazon store meet the required certification standards required by law. Have the following documents available at all times. If Amazon contacts you, please submit the following information to lifesafetyequipment@amazon.com:

  1. Company Name
  2. Seller ID/Vendor ID
  3. Email Address
  4. Phone Number
  5. A list of ASINs you are applying to sell
  6. Product manuals for all the fire and smoke masks ASINs that you are applying to sell
  7. Product images. Images must include all relevant:
      • Safety information
      • Compliance marking
      • Product hazard warnings
  8. Test reports from an ILAC ISO 17025 certified laboratory confirming that each product was tested to the requirements listed above

Some labs provide special Amazon rates for testing. A list of these Compliance Solutions providers is available here.

Note: Test Reports must contain images of the tested products including packaging and warning labels. The images on the test reports must confirm that the product(s) is (are) the same as the images provided on the detail page. You certify that all materials that you submit are true, authentic and accurate. Amazon may remove your selling privileges for failing to meet these safety requirements.

What will happen if I do not follow Amazon’s policy on selling fire and smoke masks?

If you do not provide the required information, Amazon may:

  • Cancel your listing
  • Suspend your listing privileges
  • Suppress your ASIN(s)
  • Withhold your funds
  • Pursue civil or criminal legal action

Amazon reserves the right to take any further actions that are necessary and to make judgments in its sole discretion about whether or not a listing is appropriate.

How do I request removal of my products from Amazon Fulfilment Centres?

To request a removal order, please go to the Remove Inventory Overview page.

Additional resources

  • Some labs provide special Amazon rates. A list of these Compliance Solutions providers is available here.
  • To contact Seller Support, click here.
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