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This article applies to selling in: Canada

Error 8008

We cannot recognize the child SKU [%s] you are trying to relate to the parent SKU [%s]. For help with this error, see http://sellercentral.amazon.ca/gp/help/23701

This error occurs when the child SKU you reference in your relationship feed has not been set up properly using a product data feed. Common reasons why this may be the case include the following:

  • You used the wrong SKU for the child SKU.
  • You used the right SKU, but you did not designate that SKU as a child in a product data feed.
  • You used the right SKU, but errors in your product data feed prevented the child SKU from being set up properly.

To resolve this error using XML feeds, you should:

  1. Check your relationship feed to make sure that the SKU value is correct.
  2. If not, correct the value and post an updated relationship feed. This should fix the problem.
  3. If the SKU value is correct, locate the most recent product data feed including the child SKU.
  4. Ensure the child SKU has a Parentage value of "child".
  5. Check previous error reports for product data feed errors relating to the child SKU and correct any errors.
  6. Post your updated product data for the child SKU via a product data feed.
  7. Post your relationship feed.
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