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This article applies to selling in: Canada

How do I update my credit card information?

You can add a new credit card or update an existing card. Any mismatch in your credit card information may result in the card being declined. This might cause a delay in payment.

Complete the following steps to update the credit card information in your seller account:

  1. Go to Settings and click Account Info.
  2. From Payment Information, select Charge Methods.
  3. Click Replace Charge Method for the credit card you wish to replace, and select the marketplace where you would like to assign a new charge method.
  4. Select an option to either Add a new credit card, or select a card that is already available in Seller Central. Enter the requested information exactly as it appears on your credit card statement.
  5. In some instances, you may be redirected to your financial institution to verify your card with a security challenge, prior to being redirected back to Amazon. For information about a problem with verification of your card, please contact your financial institution or visit Why is my credit card listed as invalid.

Note: You cannot delete a card that is currently your designated charge method for your seller account, but you can add a new card or select a different card from the list of cards you have previously entered.

Submitting Exceptions for Amazon Marketplaces

In most cases, the credit card information entered into the Charge Method section for one marketplace will automatically be applied to all marketplaces in your Amazon Marketplaces account, unless you provide unique credit card information for a given marketplace (what is known as an "exception").

Complete the following steps to add an exception card for a different marketplace:


  1. Go to Settings and click Account Info.
  2. From Payment Information, select Charge Method.
  3. Click Manage Charge Method, select add a new exception for another marketplace and enter the requested information exactly as it appears on your credit card statement.

Complete the following steps to edit an existing exception card in your unified account:

  1. Go to Settings and click Account Info.
  2. From Payment Information, select Charge Method.
  3. Go to your respective Marketplace exception for which you want to update the card details.
  4. Click Manage Charge Method and enter the requested information exactly as it appears on your credit card statement.
Note: Note: To edit the credit card information for a marketplace exception, simply follow the steps in the Update Your Credit Card Information section above for that particular exception.

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