We typically reserve your sales proceeds until a certain number of days after the delivery date of an order to ensure you have enough funds to fulfil any refund requests from buyers. We determine the exact number of days based on an assessment of your overall risk and historical performance, with the default being seven days after delivery date (“DD+7” policy). When you use an integrated shipping provider, we will use the actual delivery date of the order. In the absence of valid tracking data, we will use the latest estimated delivery date.
After the reserve period, the funds will be available for transfer to your bank account.
For example, if you sell something on 1 January, and it’s delivered on 6 January, then under the DD+7 policy, your funds will become available for disbursement starting on 14 January.