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This article applies to selling in: Canada

Prohibited product claims

Remember: You must comply with all applicable federal laws when listing and selling products on Amazon.ca. You must also comply with provincial and local laws applicable to the jurisdiction into which your products are sold.

General Rule on Prohibited Product Claims

We want to provide customers with accurate and trustworthy information about the products they find, discover, and buy on Amazon.ca. Amazon policy prohibits the sale of products that are misleading about their qualities or characteristics.

Canada’s Competition Bureau prohibits knowingly making or permitting a false or misleading representation to the public. You should review guidance provided by Competition Bureau Canada and other applicable laws and regulations, as you remain responsible for ensuring that all claims made about your products are fully compliant.

Health Canada must also approve a product for sale that intends to be used for the diagnosis, cure, mitigation, treatment or prevention of disease in humans or animals.

For more information, see the Restricted Products help pages.

Prohibited Product Claims for Diseases

Amazon prohibits the sale of products that claim to cure, mitigate, treat, or prevent diseases in humans or animals without Health Canada approval. The following are some example of diseases that products cannot claim to cure, mitigate, treat, or prevent:

  • Cancer
  • Cancroid
  • Chlamydia
  • Coronavirus and/or COVID-19
  • Cytomegalovirus (CMV)
  • Human Papilloma Virus (HPV)
  • Gonorrhea (‘The Clap’)
  • Hepatitis (A, B & C)
  • Herpes Simplex Virus 1 and 2 (HSV1 & HSV2)
  • Human Immunodeficiency Virus (HIV)
  • Acquired Immune Deficiency Syndrome (AIDS)
  • Lymphogranuloma Venereum (LGV)
  • Mononucleosis (‘Mono’)
  • Mycoplasma Genitalium
  • Nongonococcal Urethritis (NGU)
  • Pelvic Inflammatory Disease (PID)
  • Pubic Lice (‘Crabs’)
  • Scabies
  • Syphilis
  • Trichomoniasis (‘Trich’)
  • Liver disease
  • Multiple sclerosis
  • Kidney cirrhosis or disease
  • Alzheimer’s disease
  • Dementia
  • Stroke
  • Parkinson’s/ Parkinson
  • Diabetes/ Diabetic/Diabetic Neuropathy
  • Flu
  • Influenza
  • Meningitis
  • Glaucoma
  • Cataract
  • Attention Deficit Disorder Drugs (also known as ADD or ADHD)
  • Concussion
  • Traumatic brain injuries (TBIs)
  • Nano silver
  • Anti-Bacterial
  • Anti-Microbial
  • Anti-Fungal
  • Tumor
  • Seasonal Affective Disorder (SAD)
  • Depression
  • Cystic Fibrosis
  • Hodgkin’s Lymphoma
  • Lupus
  • Muscular Dystrophy
  • Multiple Sclerosis
  • ALS (Amyotrophic lateral sclerosis, or Lou Gehrig's disease)
  • Gout
  • Crohn’s
  • Celiac
  • Epilepsy
  • Seizures
  • Obesity
  • Autism
  • Addictive substance withdrawal

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