Amazon requires accurate box content information for each box sent to a fulfilment centre. This information allows the fulfilment centre to receive your shipment more quickly and make your inventory available for sale sooner. You can opt to not provide box content information with no additional cost. In 2021, Fulfilment by Amazon (FBA) will introduce a fee for manually processing the contents of each box if you opt out of providing box content information.
You can provide box content information to Amazon during the shipment creation process either through Seller Central or Amazon Marketplace Web Service.
If your shipment contains oversize products that you place directly on a pallet instead of in a box, consider each oversize unit as a single box with one unit. If your shipment also contains boxes, continue to label those boxes as you normally would. Place a pallet label on each of the four sides of your pallet so your shipment is received properly.
Sometimes a product is not yet registered as date-sensitive in the Amazon system. In this case, select one of the multiple-box options and then Skip providing box contents when asked how you would like to provide box content information. Amazon will then manually assess the contents of each box and determine the appropriate product allocations.
For more information, see Expiration-dated FBA inventory.
Modifying your inventory fulfilment process to provide box content information would allow fulfilment centres to receive your shipments more quickly and make your inventory available for sale sooner. However, if your shipping process doesn’t support providing this information, select one of the multiple box options and select Skip providing box contents when asked how you would like to provide box content information. Amazon will then manually process your shipment for a fee.