By default, the orders list on the Manage Orders page displays all orders placed in the past seven days, including cancelled orders. Cancelled and Pending orders are greyed out (not actionable). To change the default search, see Search orders.
From your seller account, click Orders, and then click Manage Orders. On the top-right side of the Manage Orders page, you will see the following automatic searches:
All orders that have not been confirmed as shipped, regardless of whether the order is seller-fulfilled or Amazon-fulfilled (FBA). A seller-fulfilled order remains in Unshipped status until the seller confirms the order as shipped. You must confirm shipment within 30 days of the order date or Amazon will cancel the order and you will not get paid, even if you shipped the order. Sellers are not required to confirm FBA orders since Amazon automatically confirms orders it ships through FBA.
Seller-fulfilled orders that might have an issue with the buyer's payment method. Do not ship an order while in Pending status. For more information, see Pending orders.
For each of these searches, if the number is greater than zero, click the link to see all the orders that meet the search criteria.
On the top-left side of the Manage Orders page are a set of search filters. Visit Search orders to learn how to use both Search and Advanced Search.