This article applies to selling in: Canada

Amazon Watch Warranty FAQs

What is a manufacturer warranty?

A manufacturer warranty is a warranty offered by a manufacturer. Under a manufacturer warranty, the manufacturer is responsible for servicing the watch.

How do I disclose my watch has a manufacturer warranty?

If you would like to offer a manufacturer warranty for a watch brand, we require a letter of authorization from the brand. This letter must include your Amazon Display Name and the letter must state that the account in question is an authorized distributor. Once this letter is obtained please also include in your submission a PDF version of the manufacturer warranty file. This information can be sent to Seller Support for review, approval, and upload via a support case.

Do I need to offer a seller warranty?

Sellers are not required to make seller warranties available for watches without manufacturer warranties. If you choose to make a warranty available, please disclose all appropriate information on your product listing and include the relevant information about your seller warranty in the product packaging. If you choose not to offer a seller warranty, please remove any seller warranty information from product packaging.

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