Subscribe & Save allows Amazon customers to sign up for recurring, scheduled deliveries of products they use frequently. Subscribers receive a discount of 5%, 10%, 15% or 20% off their Subscribe & Save orders, as well as free shipping. Eligible FBA sellers can participate in Subscribe & Save by enrolling their FBA products in the program. See the Eligibility requirements below for more details.
Subscribe & Save customers select the product, the quantity, and the frequency of delivery. A 5% discount is given per subscription. If a customer receives products from 5 or more subscriptions in a given month, to the same address, the customer will be given a 10% or 15% discount per subscription, depending on the product category. Amazon Family customers receive a flat 20% discount on diapers regardless of the number of subscriptions. See the Eligible product categories below for more information about the discounts per category.
Your coupon and promotional discounts are added to Subscribe & Save discounts. For example, if you run a Lightning Deal on a product in the Subscribe & Save program, you will need to provide the Subscribe & Save discount in addition to the deal price.
For more information about the customer program, see Subscribe & Save.
By participating in the FBA Subscribe & Save program, you agree to the FBA Subscribe & Save Terms and Conditions.
If you are eligible, you can participate in Subscribe & Save by enabling the program in your account settings. Eligibility criteria include your sales history and seller performance metrics, among other factors. To participate, you must, at a minimum, have an FBA account that:
To see your eligibility status, go to the Subscribe & Save enrolment page.
To enable Subscribe & Save, follow these steps:
Subscriptions are available to customers in the following product categories at the discounts listed.
|Product category||Discount for customers receiving deliveries for 1-4 product subscriptions1 on the same delivery day in the same month to the same address||Discount for customers receiving deliveries for 5 or more product subscriptions1 on the same delivery day in the same month to the same address|
|Health & Baby Care2||5%||15%|
|Automotive Parts & Tools||5%||10%|
|Home Tools & Home Improvement||5%||10%|
|Lawn & Garden||5%||10%|
1Subscriptions per month includes subscriptions for products sold by other sellers.
2Amazon Mum customers receive a flat 20% discount on diapers regardless of the number of subscriptions.
There are two types of Subscribe & Save orders: sign-up orders and replenishment orders.
You can see your Subscribe & Save orders in the Transaction View of the Payments report page.
Any coupons, promotions, or Amazon Business pricing you offer also applies to your Subscribe & Save products.
For example, if you run a promotion offering a 20% discount on a product that is also available through Subscribe & Save, that discount will be added to existing subscriptions and will result in a total discount greater than 20% for subscriptions.
Seller performance reviews are ongoing in order to ensure a positive Amazon customer experience. When evaluating performance, we consider such things as your ability to maintain inventory levels sufficient to meet customer demand, customer feedback, and Subscribe & Save order cancellations. Poor performance metrics may affect your ability to participate in the program.
You can go to Subscribe & Save Manage products to access your performance dashboard and review the following metrics for weekly, monthly, quarterly, and yearly time frames:
You can also get these performance metrics at the ASIN level by using the search option on the dashboard. You can search up to 20 ASINs at a time.
If you feel your Subscribe & Save participation is wrongly terminated, you can request an investigation by contacting Seller Support.