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This article applies to selling in: Canada

Amazon North American stores

With a North America Unified Account, you can conveniently switch in Seller Central between Amazon.com, Amazon.ca and Amazon.com.mx seller tools to list products and manage orders in multiple marketplaces. You have the option to list in one, two or all three of the available North American marketplaces.

The North America Unified Account allows you to more easily:

  • Share listing information and manage your inventory consistently across Amazon's US, Canada and Mexico marketplaces
  • Keep track of orders on multiple North American sales channels in Manage Orders or with one combined Order Report
  • Access tools and services to help you manage your business across the US, Canada and Mexico marketplaces
  • Pay a single monthly Professional selling plan subscription fee for your North America Unified Account*
  • Update account information through a consolidated user interface
  • Get paid to your local bank in your local currency thanks to the Amazon Currency Converter for Sellers

*Note: The single monthly Professional selling plan subscription fee is applied based on the Amazon marketplace for which you initially registered. For example, if you initially registered to sell on Amazon.com, your monthly subscription fee is listed on the Amazon.com Selling on Amazon Fee Schedule.

Managing Inventory in Your North America Unified Account

When managing your Amazon inventory across Amazon's United States, Canada and Mexico marketplaces, it is important to understand the difference between the Global SKU and the marketplace-specific SKU in Seller Central.

Global SKU

A Global SKU uses a shared inventory pool between the United States, Canada and/or Mexico. You can create a Global SKU by selecting "Existing Offer" when you go to create an offer in Seller Central. When using a Global SKU, the total amount of inventory applies to all marketplaces. For example, if you have 100 units of inventory, it will display that there are 100 units in the United States, 100 units in Canada and 100 units in Mexico. The 100 applies to all three countries and DOES NOT add up to a total of 300 units. If an item sells in Canada, then all marketplaces will show 99 units available.

Note: Pricing is managed separately in each marketplace.

If you are shipping an order yourself, you should use a Global SKU to manage inventory across the United States, Canada and/or Mexico. Inventory fulfilled by Amazon is not eligible to be listed as a Global SKU. Note that if you change a Global SKU from seller-fulfilled to Amazon-fulfilled, this change will impact the SKU across every marketplace.

If you are shipping an order yourself, you should use a Global SKU to manage inventory across the United States, Canada, Mexico and/or Brazil. Inventory fulfilled by Amazon is not eligible to be listed as a Global SKU. Note that if you change a Global SKU from seller-fulfilled to Amazon-fulfilled, this change will impact the SKU across every marketplace.

If you are shipping from the United States to Mexico, consider the following when choosing your shipping carrier: Not all shipping options deliver the transit speeds that Amazon customers worldwide have come to expect. For example, a recent study of orders fulfilled by sellers shipping from the United States to Mexico showed that approximately 69% of orders shipped via United States Postal Service (USPS), which uses Correos de México/Servicio Postal Mexicano (SEPOMEX) for delivery within Mexico, did not meet Amazon's international shipping transit time requirements. To provide a great customer experience on shipments from the United States to Mexico, we strongly recommend that you use other carriers (e.g., FedEx, DHL, UPS).

Marketplace-specific SKU

A marketplace-specific SKU is managed as a marketplace-level inventory pool, which means you will manage distinct pools of inventory across the United States, Canada and Mexico. You can create a marketplace-specific SKU by selecting Unique Offer when you go to create an offer in Seller Central. The listing is managed separately in each marketplace for both inventory and pricing.

Note: If you want to list a product on more than one marketplace, but you want to fulfil it yourself in one case and use Fulfilment by Amazon in another, you need to create separate SKUs for your seller-fulfilled and Amazon-fulfilled listings.

If you are using Fulfilment by Amazon, you can use a marketplace-specific SKU and manage your inventory in Amazon fulfilment centres in the United States, Canada and Mexico as separate pools. If you choose to fulfil with FBA for each marketplace, for example using FBA on Amazon.com and FBA on Amazon.ca, you need to use a marketplace-specific SKU for each marketplace. Please note that inventory going to US fulfilment centres should be shipped from the Amazon.com section of your North America Unified Account and vice versa for Canada and Mexico. For example, if you have an FBA listing on the Canada marketplace, your "Ships from" address must be in Canada.

Note: When using inventory files in the North America Unified Account, it is critical to upload a value for the quantity of available inventory units. If the quantity column is left blank, it will be read as "0" by the system and will change the original listing to display "0" available units.

See also

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