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This article applies to selling in: Canada

If there are two or more items in a single order, can I issue a refund for only one of them?

Yes, the Refund Orders tool on the Order Detail Page and the Order Adjustments feed both allow you to issue full and partial refunds for each individual item in a multi-item order. Note that to start any kind of refund, the order must have already had the shipment confirmed.

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