Sell on Amazon Sign in
This article applies to selling in: Canada

A buyer wants to return an item they ordered. What should I do?

All Amazon sellers are required to accept returns. Please work with the buyer to arrange for the return of the item ordered, and issue a refund when you receive the return.

Sign in to use the tool and get personalized help (desktop browser required). Sign in


Reach Hundreds of Millions of Customers

Start Selling on Amazon


© 1999-2021, Amazon.com, Inc. or its affiliates