This article applies to selling in: Canada
How will I know when I have a sale?
The Manage Orders tool in Seller Central provides up-to-the minute views of orders. Once we have verified the buyer's payment method, you can see your orders, including shipping information, on the Manage Orders page. We recommend checking your seller account for new orders at least once a day. We will also send you a "Sold, ship now" e-mail notification. Pro Merchants can download Order Reports to view their sales.
Sign in to use the tool and get personalized help (desktop browser required).
Related articles
- What happens when a buyer places an order?
- How will I know when I have a sale?
- A buyer has contacted me about an order but I never got a "Sold, ship now" e-mail from Amazon. What should I do?
- My item was sold to two buyers! What has happened and what should I do?
- A buyer has asked me to ship an order to a different address. What should I do?
- A buyer wants to return an item they ordered. What should I do?
- How can I check my orders?
- What if a buyer says they didn't receive their order?
- How can I contact a buyer if there are issues with the order?
- A buyer wants to cancel an item they ordered. What should I do?
- If there are two or more items in a single order, can I issue a refund for only one of them?
- Why do I see cancelled orders on the Manage orders page?
Need more help?
