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This article applies to selling in: Canada

Reasons why a disbursement might fail

Missing or invalid bank account information is a common culprit when you are expecting a payment from Amazon but haven't received one. In many cases, the situation is easy to resolve.

If you are a new seller, enter your bank account information in the Payment Information tab in Account Info.

If you are an established seller:

  • Confirm your bank account number and routing information. Check your account settings for typos and ensure that you did not enter debit card information instead.
  • Confirm that your bank account is located in a country or region supported by the Amazon Currency Converter or Hyperwallet.
  • Confirm that your bank account is not closed.

If you have confirmed that there is no issue with your bank account information, your payment might be delayed. Learn more at Why didn't I get paid?

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