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This article applies to selling in: Canada

Amazon Currency Converter for Sellers - FAQ

Amazon Currency Converter for Sellers is an optional service that allows Amazon sellers to receive the proceeds of their earnings into their local bank account if that account is located in a different country or region from the marketplace on which they are selling.

My bank is located in a different country/region from the Amazon marketplace I am selling on. How do I register my bank account?

Follow the same steps as for a bank located in the country or region of the Amazon marketplace that you are selling on.

  1. In the Settings menu, select Account Info.
  2. In the Deposit Method section, click Edit.
  3. In the Deposit Method Details pop-up, click Edit in the section for the marketplace that you want to change.
  4. Select Use a New Bank Account.
  5. Select the country or region of your bank account from the drop-down menu next to Bank Location.
  6. Fill in the requested bank account information. Make sure that you read the terms and conditions of the Amazon Currency Converter for Sellers Agreement, then click the check box to confirm that you have done so.
  7. Click Submit.

If I register a bank account located in a different country/region from the marketplace I am selling on, how will I be paid?

When you enter a US bank account, you must accept the terms and conditions for using Amazon Currency Converter for Sellers to receive payment to that bank account. Your funds will be transferred automatically to your US bank account in US dollars.

No. Your payments may be delayed by a few minutes, but you should receive your funds into your bank account on the same date as you did with your Canadian bank account.

My bank is not based in the US or Canada. Can I get paid into my local bank in my local currency?

Amazon Currency Converter for Sellers currently supports these countries/regions and currencies.

Are there any additional fees for using the Amazon Currency Converter for Sellers?

If you have entered a US bank account and have a positive balance in your seller account, you can view the applicable exchange rate for transfers to your bank account by clicking the View Exchange Rate button on the Payments page. The applicable exchange rate includes all fees and charges related to your use of Amazon Currency Converter for Sellers.

Why does the exchange rate used by Amazon Currency Converter for Sellers not match the one I see in newspapers?

The exchange rates you see in newspapers or other print media are generally wholesale or inter-bank rates. Amazon works to ensure our sellers receive a competitive exchange rate.

If I want to issue a refund, will the same exchange rate apply? Is there a way to make sure the buyer gets the amount I promised if the exchange rate has changed in the meantime?

Refunds to buyers on Amazon.ca are made in the website currency (i.e. Canadian dollars) and as such are not subject to any exchange rate fluctuations. However, it is possible that a card issuer or bank may apply a new exchange rate and a conversion fee to the refund if a non-Canadian credit/debit card was used for the purchase and the refund was made to that card. Buyers may contact us when this happens, and we advise them to contact their card issuer or bank for an explanation of the exchange rate and any charge applied to the refund.

What about the credit card, billing address and phone number needed for registration? Do they need to be Canadian-based?

No, you do not need a Canadian-based credit card, billing address and phone number to register. You can register to sell on Amazon.ca if you are a resident in one of the many accepted seller registration countries/regions. Please note that your credit card must be able to accept international charges.

What are the tax implications of my earnings being converted into another currency before being transferred into my local bank account?

Amazon is not in a position to provide advice or comment about your tax obligations. Please contact your tax adviser with questions about your specific circumstances.

My bank account has changed. How long do I have to wait to get my funds to my new bank account?

If you add or change your bank account information, fund transfers to that bank account may be delayed up to 14 days.

Can I change my settings in my seller account so that all my order information is displayed in USD?

No. All transaction and reporting information in your seller account will be displayed in Canadian dollars. Only fund transfer amounts will be shown in US dollars for sellers who use Amazon Currency Converter for Sellers.

What is the Estimated Exchange Rate that is shown when I click "View Estimated Exchange Rate"?

The Estimated Exchange Rate is used to calculate an estimated amount of each pending Disbursement and/or Reverse Transaction in Your Bank Location Currency. The Estimated Exchange Rate is provided to us by our bank service provider at the time we estimate a pending Disbursement and/or Reverse Transaction. Because exchange rates fluctuate frequently, when we process your Disbursement and/or Reverse Transaction, our bank service provider might apply an exchange rate that differs from the estimated exchange rate. We try to ensure that we receive a competitive exchange rate from our bank service provider to facilitate Disbursements and/or Reverse Transactions in Your Bank Location Currency.

How can I obtain a Foreign Inward Remittance Certificate (FIRC) for inward remittances entering India?

Please see our instructions for Selling from India.


Amazon Currency Converter for Sellers - FAQ


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