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This article applies to selling in: Canada

SKU list

Click Download SKU list to view specifics for each shipment, including ship-to and ship-from addresses and individual SKUs included in the shipment.

See the following table for more information about each field in the SKU list:

Field definitions

Download header Description Example
Shipment ID Encrypted Amazon shipment ID FBAPMK5M
Name The name of your shipment FBA_DSCP_1
Plan ID Encrypted Amazon plan ID for your shipping plan PLN1HN2F
Ship to The destination address of your shipment
Total SKUs The number of products in your shipment 4
Total units The total number of units in your shipment 48
shipment-total-cases The total number of cases in your shipment (displayed for case-packed shipments only) 48
Merchant SKU Merchant stock-keeping units (SKUs) are unique blocks of letters or numbers that identify your products. AB-RED-8675309
Title The title of your product Toysmith Nonstick Bakeware Set
ASIN Amazon standard identification numbers (ASINs) are unique blocks of 10 letters or numbers that identify products. ASINs are assigned by Amazon. You can find the ASIN on the product detail page. B003ZYF3LO
FNSKU Fulfilment network stock-keeping units (FNSKUs) are unique identifiers assigned by Amazon to products stored in and fulfilled from Amazon fulfilment centres. X00000E5TX
external-id UPC, EAN, or ISBN for your product EAN: 0711219805304 or ISBN: 1565125645
Condition The condition of your product. New or Used-Good
Units per case The number of units of the product per case (displayed for case-packed shipments only) 1
Number of cases The number of cases of the product in your shipment (displayed for case-packed shipments only) 1
Shipped The total number of units of your product in your shipment 12
Policies and requirements Features and fees Managing FBA inventory Business analytics Resources

Editing a shipment

Until the shipment is received, you have the ability to make edits as mentioned above. All shipments can be cancelled, with the exception of shipments that have been Closed.

If you discover that what you have shipped does not match what you have entered in the shipping workflow, you can edit your shipment up until it is received at the fulfilment centre. From the Shipping queue follow these steps.

  1. Click Shipment name or Work on shipment (this can also be "View and track" if the status is "Shipped" or later).
  2. Click the step in the workflow bar where you want to make edits.
  3. Make the changes and click Save & continue.
Note: Any steps in the workflow navigation bar with padlock icon are locked (read only) and cannot be edited.

Deleting or cancelling a shipment

You can delete or cancel a shipment if the status is not "Closed." If you have already shipped your inventory, make arrangements with your carrier to have the shipment returned or rerouted.

From the Shipping queue, you can delete (cancel) a shipment.

  1. Click on the Shipment name or the "Work on shipment" button (this can also be "View and track" if the status is "Shipped" or later).
  2. Click "Delete shipment" or "Cancel shipment" (depending on the status of your shipment) at the bottom of the screen.

Once a shipment has been deleted or cancelled, it can't be reopened.

When your shipment is in "Receiving" status, you can verify whether your inventory has been received by checking the quantities received in the shipping workflow Summary. If there is a discrepancy in the shipment, it will remain in "Receiving" status until the discrepancy is corrected. The discrepancy could be for any of the following reasons:

  • Items are not labelled properly
    • No sticker
    • Mislabelled (sticker does not match item)
    • Labels not scannable (low ink or toner in your printer, smudged labels)
    • Labels missing information (barcode, FNSKU, title)
  • Items are not listed on the website or have an unknown title (listing needs to be created)
  • Items are not listed with the Shipment ID
  • More items were shipped than what is expected (overage)
  • Items are missing
  • Items are damaged
  • Items don't match indicated condition (new, used, etc.)
Note: Storage fees may apply to all items received, whether processed for fulfilment or not.

If it's been more than three business days since your inventory was delivered to our fulfilment centre, and it has not been Closed, file a support case by using the Contact Us form.

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